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- Tasks: Join our team as a Business Sales Advisor, driving sales and customer satisfaction.
- Company: Be part of BT, a leading organisation with 12,000 employees, focused on growth and innovation.
- Benefits: Enjoy a competitive salary, flexible working options, and world-class training opportunities.
- Why this job: This role offers a dynamic environment where your passion for sales can thrive and make an impact.
- Qualifications: We seek motivated individuals with excellent communication skills and a customer-focused mindset.
- Other info: We embrace diversity and welcome applications from all backgrounds, offering flexible working arrangements.
The predicted salary is between 24000 - 30000 £ per year.
We’re looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance-driven environment. We are at an exciting point in our growth journey in Desk Based Sales (SME), and there has never been a better time to join us. We operate within the Business and Public Sector, making you part of a 12,000-strong organization that we will continue to strengthen and expand.
We will provide comprehensive training to successful candidates, equipping you with the skills to showcase the full range of BT products and services to help us retain and acquire new customers.
ResponsibilitiesYou will deliver defined revenue, product volume, and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by either inbound calls from customers or outbound calls as part of specific campaigns, in accordance with business requirements. You will respond to customer inquiries efficiently, effectively, and appropriately, following established processes and procedures.
What we are looking for- Customer-focused mindset with an understanding of the importance of customer acquisition and satisfaction targets.
- Creative approach to generating revenue.
- Excellent communication skills — able to demonstrate, promote, and sell effectively.
- Passionate, ambitious, and driven in your career.
- Ability to build strong relationships with customers and colleagues at all levels.
- Competitive salary of £26,738 plus a 30% on-target bonus, with potential to exceed based on performance.
- Option to work full-time in the office or 3 days in the office with 2 days remote.
- World-class training and development opportunities.
- Share options and pension scheme programs.
- Flexible benefits tailored to your needs.
While these roles are listed as full-time, we welcome applications from those interested in job sharing, reduced hours, or flexible working arrangements. We also offer reasonable adjustments during the selection process upon request. We are committed to diversity and inclusion. We encourage applications from women, disabled individuals, LGBTQ+ members, neurodiverse individuals, and those from ethnic minority backgrounds. If your experience doesn’t match every requirement but you’re excited about this role, please apply — you might be the perfect fit for this or other roles within our team.
Business Sales Advisor employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Sales Advisor
✨Tip Number 1
Familiarise yourself with BT's products and services. Understanding what you will be selling is crucial, as it allows you to engage confidently with potential customers and demonstrate how these offerings can meet their needs.
✨Tip Number 2
Practice your communication skills. Since the role requires excellent communication, consider role-playing sales scenarios with friends or family to refine your ability to sell effectively and respond to customer inquiries.
✨Tip Number 3
Network with current employees or industry professionals. Connecting with those already in the field can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Showcase your passion for sales. During any interactions, whether informal chats or interviews, express your enthusiasm for the role and the sales environment. This can set you apart as a motivated candidate who is eager to contribute to the team's success.
We think you need these skills to ace Business Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Sales Advisor position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales, customer service, or related fields. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet targets.
Write a Strong Cover Letter: Your cover letter should express your passion for sales and your understanding of customer acquisition. Mention specific examples of how you've successfully built relationships and met sales goals in the past.
Highlight Your Communication Skills: Since excellent communication is key for this role, provide examples in your application that showcase your ability to communicate effectively with customers and colleagues. This could include experiences from previous jobs or relevant projects.
How to prepare for a job interview at BT Group
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Business Sales Advisor. Familiarise yourself with the key performance indicators such as revenue and customer satisfaction targets, as well as the importance of both inbound and outbound sales.
✨Showcase Your Communication Skills
As communication is crucial in this role, prepare to demonstrate your ability to engage effectively with customers. Think of examples where you've successfully communicated complex information or resolved customer issues, and be ready to share these during the interview.
✨Highlight Your Customer Focus
Emphasise your customer-centric mindset by discussing past experiences where you prioritised customer needs. Be prepared to explain how you would approach acquiring and retaining customers, showcasing your understanding of their importance to the business.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and creativity in generating revenue. Practice responding to hypothetical situations related to sales challenges, ensuring you convey your thought process and decision-making abilities clearly.
