Sales Operations Manager

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Who are we? OpenPayd is a leading global payments and banking-as-a-service platform for the digital economy. Through its API-driven technology, businesses can embed financial services into their products and create seamless user experiences to drive growth. OpenPayd’s platform consolidates multiple services—accounts, FX, international and domestic payments, and Open Banking—into a single API, removing the need to contract with multiple providers across different markets. We are committed to providing a fully compliant solution worldwide, allowing your business to focus on growth.

Our Mission

Our mission is to ‘Open up banking and payments for businesses globally, through a modular platform’. We believe all businesses, regardless of size or industry, should leverage the best payment and banking services. We aim to provide our services through a simple, flexible, and scalable platform.

How will you add value to the OpenPayd journey:

1. Internal Process Enablement
2. Manage sales operations end-to-end to ensure team productivity, including structuring onboarding processes, implementation, and optimization through process simplification and automation.
3. Implement, optimize, and ensure adoption of tools (including Salesforce and onboarding portals).
4. Proactively identify bottlenecks in the onboarding process and find ways to reduce them to optimize the onboarding pipeline.
5. Create processes and supporting documentation for Sales Operations tasks within the onboarding journey.

1. Business Analytics
2. Collaborate with the executive team to define quarterly objectives, standardize business reporting, and create dashboards for the Sales Operations team.
3. Optimize application handover times and help reduce time to revenue.

1. Attainment Planning
2. Coordinate strategies and goal setting.

The ideal candidate will have the following:

• Strong organizational skills and a proven ability to lead growth initiatives.
• Experience supporting sales operations processes, including Salesforce and back-office optimization.
• Ownership of the end-to-end sales operations and onboarding processes.
• Ability to adjust processes to improve performance and operational efficiency.
• Experience in Financial Services, Insurance, or FinTech sectors is a plus.
• High attention to detail with accuracy and a holistic view of the business.

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