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- Tasks: Plan and coordinate aircraft maintenance to ensure timely and quality service delivery.
- Company: Join a progressive engineering team at a modern facility in Bournemouth.
- Benefits: Enjoy competitive salary, pension scheme, private healthcare, and paid volunteering days.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Experience in aviation or engineering planning is essential; strong communication skills required.
- Other info: Opportunity for training and professional development available.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity has arisen for a passionate and enthusiastic Maintenance Service Planner to join our exciting and progressive Engineering team based at our modern Bournemouth base facility. With a varied and interesting workload, the Maintenance Service Planner will deliver the full life cycle planning process of base maintenance to achieve on time, high quality and within budget delivery of aircraft inputs across our sites within the UK.
In order to ensure both customer satisfaction and business needs are met, the role will require working in partnership directly with the customer and wider internal teams including customer service and engineering on a daily basis, whilst producing accurate customer service reports.
Main Responsibilities:- Develop and full use of operational processes to ensure efficient operational performance
- Customer service and client contact – point of contact for the customer and the interface between our engineering team and the customer’s on-site representative
- Pre-input planning, work pack generation, check progression and work pack closure process
- Control of completed work order and Certification documents, ensuring that these are closed accurately, billed, and delivered to the customer to the required KPI
- Ensuring that our customers’ requirements are understood and that our engineering response is planned, co-ordinated and executed in an efficient manner
- Liaise/engage with customers daily providing daily status reports on aircraft serviceability
- Liaise/engage with local operational teams to ensure smooth running of the department
- Participate in the quality audit programme and ensuring audit closure actions are developed and implemented
- Reporting of all SMS/Quality issues
- Perform other sections duties related to their position as directed by the line manager
- Provide briefings for engineering departmental management on a regular basis
- Support the Quality & Safety team regarding their duties to ensure all processes and department tasks are fulfilled
- Essential
- Experience of maintenance/production planning within an Aviation or Engineering environment
- A proven track record of flexibility, teamwork, and adaptability to changing environments
- Strong verbal and written communication skills and be competent using IT
- Experience working directly with customer representatives
- Desirable
- Working knowledge of Part 145/M regulations
- Experience of MRO planning software such as Corridor, TRAX or AMOS would be a huge advantage, but not essential
- Excellent educational background with a degree within Mechanical, Engineering or Automotive
In addition to a Competitive Salary, we will offer you:
- Competitive Group Pension Scheme
- Comprehensive Life Assurance
- Comprehensive Income Protection
- Comprehensive Travel Insurance
- Comprehensive Private Healthcare (after successful passing of probation)
- Free Car Parking
- 2 Paid Volunteering Days each calendar year (subject to line manager approval)
- Investment in Training, Qualifications and Professional Development
Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.
Maintenance Services Planner employer: Gama Aviation LLC
Contact Detail:
Gama Aviation LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Services Planner
✨Tip Number 1
Familiarise yourself with the specific MRO planning software mentioned in the job description, like Corridor or TRAX. Even if you don't have direct experience, showing that you've taken the initiative to learn about these tools can set you apart.
✨Tip Number 2
Highlight your experience in customer service and communication during any networking opportunities. Building relationships with industry professionals can lead to valuable insights and potential referrals for the Maintenance Services Planner role.
✨Tip Number 3
Stay updated on the latest trends and regulations in aviation maintenance, particularly Part 145/M regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to the field.
✨Tip Number 4
Consider reaching out to current or former employees of StudySmarter on platforms like LinkedIn. They can provide insider information about the company culture and expectations, which can be incredibly useful during the interview process.
We think you need these skills to ace Maintenance Services Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance or production planning, especially within the aviation or engineering sectors. Use specific examples that demonstrate your flexibility, teamwork, and adaptability.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with customer service and how you can contribute to efficient operational performance.
Highlight Relevant Skills: Emphasise your strong verbal and written communication skills, as well as your IT competency. If you have experience with MRO planning software, be sure to mention it, even if it's not essential.
Follow Application Instructions: Carefully read the job description and ensure you include all required documents when applying. Double-check for any specific instructions regarding the application process to avoid any mistakes.
How to prepare for a job interview at Gama Aviation LLC
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Maintenance Services Planner. Familiarise yourself with the full life cycle planning process and how it relates to aircraft maintenance. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and internal teams, be prepared to discuss your communication style. Provide examples of how you've effectively communicated in previous roles, especially in high-pressure situations or when dealing with customer representatives.
✨Highlight Relevant Experience
Be ready to talk about your experience in maintenance or production planning within an aviation or engineering environment. If you have used MRO planning software like Corridor, TRAX, or AMOS, mention this as it could set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team dynamics, the challenges they face, or how success is measured in this position.
