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- Tasks: Provide exceptional customer service and promote OMEGA products to meet sales targets.
- Company: OMEGA is a prestigious watch brand known for innovation and excellence since 1848.
- Benefits: Enjoy a dynamic work environment with opportunities for training and development.
- Why this job: Join a legendary brand with a rich history and be part of exciting events like the Olympics.
- Qualifications: Retail experience, passion for luxury watches, and ability to engage with international customers required.
- Other info: Flexibility for shifts and VIP events is essential; language skills are a plus.
The predicted salary is between 24000 - 36000 £ per year.
The company OMEGA is a part of the Swatch Group, the world's leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. OMEGA was the first watch worn on the moon and has enjoyed many accomplishments in the ocean and in space. Its women's watches are amongst the most admired in the industry, and OMEGA's reputation has been enhanced by its achievements in anti-magnetic watchmaking and Master Chronometer certified watches.
OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in various sports. Partnerships with social causes include Orbis International and the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes notable figures such as James Bond, George Clooney, Nicole Kidman, and Michael Phelps.
Main Function
To provide exceptional levels of customer service to all customers. Merchandise, promote and sell all OMEGA products to end consumers while meeting all sales targets and Boutique objectives.
Key Responsibilities
- Sales: Greet and serve all customers providing a friendly service and delivering a memorable experience. Ensure familiarity with the product range to provide detailed information. Help display merchandise as directed and contribute to reaching sales targets.
- Security: Assist in controlling shrinkage through attentive action on the shop floor and follow company policies for store operations.
- Cash Handling/Payment Transactions: Handle all transactions securely, including cash, credit cards, and international currency.
- Care of the Store: Ensure the store is clean and presentable at all times, maintaining good health and safety standards.
- Communication: Adhere to company policies, attend briefings, and communicate clearly with customers and colleagues.
- Product Knowledge: Attend training days and take responsibility for understanding new products.
- Other: Undertake all duties as directed by your line manager.
Key Requirements
- Experience in the Retail Industry at a sales advisor level.
- Previous experience from a watch/jewellery or prestige retail background.
- Understanding of luxury retail and a passion for OMEGA and watches.
- Flexibility with shifts and longer trading hours.
- Experience dealing with international customers and ability to communicate in other languages, such as Mandarin or Arabic.
Retail Sales Advisor - OMEGA Bond Street employer: SWATCH GROUP
Contact Detail:
SWATCH GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - OMEGA Bond Street
✨Tip Number 1
Familiarise yourself with OMEGA's history and product range. Knowing the brand's achievements, like being the first watch on the moon, will help you connect with customers and demonstrate your passion for the brand.
✨Tip Number 2
Brush up on your customer service skills, especially in a luxury retail context. Practice how to create memorable experiences for customers, as this is crucial for meeting sales targets and enhancing customer satisfaction.
✨Tip Number 3
If you speak any additional languages, make sure to highlight this during your interactions. OMEGA serves international customers, and being able to communicate in their language can set you apart from other candidates.
✨Tip Number 4
Demonstrate your understanding of luxury retail by discussing trends and customer expectations in the industry. Showing that you are knowledgeable about the market will impress your potential employers and show your commitment to the role.
We think you need these skills to ace Retail Sales Advisor - OMEGA Bond Street
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with OMEGA's history, values, and product range. Highlight your passion for luxury watches and how it aligns with the brand's reputation for excellence in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in retail, particularly in luxury or watch sales. Emphasise any achievements in meeting sales targets and providing exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for OMEGA and the role of Retail Sales Advisor. Mention specific experiences that demonstrate your ability to deliver outstanding customer service and your knowledge of luxury retail.
Highlight Language Skills: If you speak additional languages, especially Mandarin or Arabic, make sure to mention this in your application. This can set you apart as a candidate who can cater to international customers.
How to prepare for a job interview at SWATCH GROUP
✨Know Your Products
Familiarise yourself with OMEGA's product range, including their history and unique features. Being able to discuss the brand's innovations, like anti-magnetic technology or Master Chronometer certification, will impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to create memorable experiences for customers, as this is crucial for a Retail Sales Advisor.
✨Demonstrate Passion for Luxury Retail
Express your enthusiasm for luxury retail and OMEGA specifically. Share why you admire the brand and how your passion aligns with their values, which will show that you're a great fit for the team.
✨Cultural Awareness and Communication
Since OMEGA deals with international customers, be ready to discuss your experience with diverse cultures. If you speak any additional languages, mention them, as this could set you apart from other candidates.
