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For Companies At a Glance
- Tasks: Drive sales and provide exceptional product knowledge for Elemis products.
- Company: Join Boots, a leading retailer known for quality and customer care.
- Benefits: Enjoy staff discounts, well-being policies, and a company pension scheme.
- Why this job: Be part of a dynamic team promoting premium skincare with a focus on sustainability.
- Qualifications: 3 years of sales experience and a passion for skincare are essential.
- Other info: Flexible part-time hours with opportunities for personal growth.
As our Retail Sales Assistant, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis products. Your passion for Elemis and providing exceptional product knowledge to ensure strong sales KPIs are essential in this role.
You will be a retail expert, ensuring link selling and eventing are key to your remit, reporting into the Retail Development Consultant. Your organisation and attention to detail will ensure that the Company standards are maintained through delivering an exceptional Elemis journey for each client.
What Will You Do?
- Proactively and enthusiastically drive sales to meet and exceed personal and counter targets.
- Raise awareness of the Elemis brand and educate clients about the product range.
- Participate fully in promotional and PR activities to ensure the success of promotions and events.
- Recommend appropriate products to clients, considering medical contraindications.
- Assist the Account Management Team in recording sales figures and stock levels to meet KPIs.
- Maintain the Elemis counter to high standards of cleanliness, hygiene, and presentation.
- Provide high-standard customer service, handle client complaints promptly, and consult with the Account Management Team as needed.
- Keep client information confidential and secure, discussing sensitive information only with appropriate parties.
Sustainability Responsibility
- Contribute to the Sustainability Goals set by ELEMIS regarding Climate, Biodiversity, and People.
- Be mindful of Elemis’ sustainability pledge when ordering testers and professional products.
- Reduce waste during promotional activities.
- Perform other duties as requested by management.
The Perfect Candidate:
- At least 3 years of proven sales experience, including link selling.
- Good education background, equivalent to UK/European standards.
- Strong sales record with a passion for achieving results in a target-driven environment.
- Previous experience with a premium skincare brand, including colour.
- Knowledge of Elemis treatments, products, and philosophy is desirable.
What We Offer You!
- Staff discount on Elemis products and spa treatments, plus discounts on other L'OCCITANE Group brands.
- Well-being policies including enhanced maternity and paternity leave, income protection, and life assurance.
- Holiday allowance that increases with service length.
- Company pension scheme.
- Bonus and commission schemes.
- Healthcare Cash Plan, private medical insurance, and Employee Assistance Programme.
- Additional benefits like Cycle to Work, Season Ticket Loan, and Service Awards.
Retail Sales Assistant employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the Elemis product range and philosophy. Understanding the brand's values and key products will not only help you in interviews but also demonstrate your genuine passion for the role.
✨Tip Number 2
Showcase your sales experience by preparing specific examples of how you've successfully driven sales in previous roles. Highlight any link selling techniques you've used to boost sales, as this is crucial for the Retail Sales Assistant position.
✨Tip Number 3
Engage with the Elemis community online or in-store. Attend events or promotions if possible, as networking with current employees can provide valuable insights and potentially give you an edge in the application process.
✨Tip Number 4
Prepare to discuss your approach to customer service. Be ready to share how you've handled client complaints and ensured a high standard of service, as this will be key in demonstrating your fit for the role.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: Emphasise your sales experience, particularly in retail and with premium skincare brands. Use specific examples to demonstrate your success in meeting sales targets and providing excellent customer service.
Show Your Passion: Express your enthusiasm for the Elemis brand and its products. Mention any personal experiences with Elemis or similar products that showcase your genuine interest and knowledge.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also explains why you are the perfect fit for this role. Make sure to address your understanding of the company's sustainability goals and how you can contribute to them.
How to prepare for a job interview at ELEMIS
✨Show Your Passion for Elemis
Make sure to express your enthusiasm for the Elemis brand during the interview. Share any personal experiences with their products and how they align with your values, as this will demonstrate your genuine interest in the role.
✨Highlight Your Sales Experience
Prepare specific examples from your previous roles that showcase your sales achievements, particularly in link selling. Be ready to discuss how you met or exceeded targets and what strategies you used to drive sales.
✨Demonstrate Product Knowledge
Familiarise yourself with the Elemis product range and treatments before the interview. Being able to discuss the benefits and features of their products will show that you are proactive and knowledgeable, which is crucial for a Retail Sales Assistant.
✨Emphasise Customer Service Skills
Prepare to talk about your approach to providing exceptional customer service. Share examples of how you've handled client complaints or difficult situations, as this will highlight your ability to maintain high standards and ensure customer satisfaction.
