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- Tasks: Help customers find the right car parts and accessories while processing orders efficiently.
- Company: Join a dynamic Motor Factor specialising in a wide range of automotive products.
- Benefits: Enjoy a salary up to £29K, bonuses, pension, and 28 days annual leave.
- Why this job: Be part of a supportive team and make a real impact in customer satisfaction.
- Qualifications: Knowledge of car parts and excellent customer service skills are essential.
- Other info: Ideal for car enthusiasts looking to grow in the automotive industry.
The predicted salary is between 21600 - 32400 £ per year.
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advice on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
- Advise customers on the sale of car parts, accessories, and specialist automotive products.
- Process orders through automated systems and ensure accurate dispatch of products.
- Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
- Assist with any other tasks and areas of the business as required.
- Develop and maintain excellent customer service and a strong rapport with customers.
- Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
- Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
- Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
- Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
- Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
- Customer Service Skills: Exceptional telephone manner and excellent communication skills.
- Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
Parts Advisor in Newcastle upon Tyne) employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Newcastle upon Tyne)
✨Tip Number 1
Familiarise yourself with the latest trends and products in the automotive aftermarket. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who work in motor factors. Attend local events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided excellent customer service in previous roles. Highlighting your ability to build rapport with customers can set you apart from other candidates.
✨Tip Number 4
If you have experience with MAM software or similar systems, be ready to talk about it. Even if it's not essential, showing familiarity with these tools can give you an edge in the selection process.
We think you need these skills to ace Parts Advisor in Newcastle upon Tyne)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Parts Advisor. Familiarise yourself with the automotive aftermarket industry and the specific skills required for advising customers on car parts and accessories.
Tailor Your CV: Highlight your relevant experience in the automotive sector, especially any roles related to car parts sales or customer service. Use specific examples that demonstrate your knowledge and skills in this area.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cars and your understanding of the automotive aftermarket. Mention why you want to work for this particular Motor Factor and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Glen Callum Associates
✨Show Your Automotive Knowledge
Make sure to brush up on your knowledge of car parts and accessories before the interview. Be prepared to discuss specific products and demonstrate your understanding of the automotive aftermarket industry.
✨Demonstrate Customer Service Skills
Since this role involves advising customers, be ready to showcase your customer service skills. Share examples from your past experiences where you successfully assisted customers or resolved issues.
✨Familiarise Yourself with the Company
Research the company and its product range. Understanding their offerings will help you answer questions more effectively and show your genuine interest in joining their team.
✨Prepare for Teamwork Questions
As a team player is essential for this role, think of examples that highlight your ability to work collaboratively. Be ready to discuss how you've supported colleagues in previous positions.
