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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering top-notch customer service at our vibrant pub.
- Company: Join Shepherd Neame, Britain's oldest brewer with over 300 years of history and a commitment to inclusivity.
- Benefits: Enjoy competitive pay, tips, discounts on food and drink, and flexible working hours.
- Why this job: Be part of a fun, energetic environment while developing your career in hospitality.
- Qualifications: Experience in a fast-paced, customer-focused role is essential; leadership skills are a plus.
- Other info: Opportunities for growth within our extensive network of pubs and support offices.
The predicted salary is between 28800 - 43200 £ per year.
Shepherd Neame is seeking an Assistant Manager with energy and enthusiasm to join our team. If you have experience leading a team in a fast-paced, customer-focused environment and are looking to develop your career in hospitality, this could be the perfect opportunity for you. Located on the banks of Faversham Creek in the medieval market town of Faversham, Kent, the Albion Taverna is known for its delicious Mexican-inspired menu. With beer supplied by Shepherd Neame just across the creek, a fresh pint is guaranteed.
This role involves covering duty manager shifts, supporting management in fostering an inclusive culture, and leading the team to deliver excellent customer service.
What’s in it for you?
- Competitive salary or hourly pay rate
- A share of tips in addition to your pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and offers on high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- Opportunities for development and internal movement within our pubs, brewery, and support offices
- Flexible working hours
Skills
At Shepherd Neame, we value the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
Who are we?
Shepherd Neame, Britain's oldest brewer, has been based in Faversham, Kent, for over 300 years. As an independent family business, we operate an award-winning visitor centre and over 300 pubs and hotels across London and the South East, from the City to the Kent coast. We employ approximately 1,500 team members across our pub estate and more than 270 at our brewery and support office. Diversity, equality, and inclusion are core to our values. We welcome applications regardless of age, disability, ethnicity, gender, religion, or sexual orientation, and strive to create an inclusive, respectful, and supportive working environment for all employees.
Assistant Manager employer: Shepherd Neame Ltd
Contact Detail:
Shepherd Neame Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Shepherd Neame's values and culture. Understanding their commitment to diversity, equality, and inclusion will help you align your approach during interviews and demonstrate that you share their passion for creating a supportive environment.
✨Tip Number 2
Highlight your experience in fast-paced, customer-focused environments. Be ready to share specific examples of how you've successfully led a team and delivered excellent customer service, as this is crucial for the Assistant Manager role.
✨Tip Number 3
Research the Albion Taverna and its menu. Being knowledgeable about their offerings, especially the Mexican-inspired dishes, will show your enthusiasm for the role and help you engage more effectively during discussions.
✨Tip Number 4
Prepare questions that reflect your interest in career development within the company. Asking about opportunities for growth and internal movement can demonstrate your long-term commitment to Shepherd Neame and your eagerness to contribute to their success.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those in hospitality or management. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and customer service skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that align with the Sheps Skills they value, such as teamwork and authenticity, and explain why you want to work at Shepherd Neame.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are formatted consistently. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Shepherd Neame Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you led a team or provided excellent customer service, as this aligns with what Shepherd Neame values.
✨Demonstrate Team Leadership Skills
Prepare examples of how you've successfully managed a team in a fast-paced environment. Highlight your ability to foster an inclusive culture and support your colleagues, which is crucial for the Assistant Manager role.
✨Know the Company and Its Values
Research Shepherd Neame and understand their history, values, and commitment to diversity and inclusion. Being knowledgeable about the company will show your genuine interest and help you connect your personal values with theirs.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could include inquiries about team dynamics, opportunities for development, or how they maintain their customer-focused approach. It shows you're engaged and serious about the role.
