RQ1515113 – Admin Assistant

Part-Time Family Hub/Children\’s Centre Support Worker

Salary: £15.75 per hour

Key Responsibilities:

1. Work with colleagues to achieve service plan objectives and targets.
2. Comply with data protection legislation and the council’s Information Security Policy, including supporting policies.
3. Be willing and able to work flexibly, including remote and home working, as required by service needs.
4. Participate in performance development, talent reviews, and one-to-ones, and contribute to personal and team development.
5. Promote and comply with the council’s diversity and equality policies.
6. Ensure full compliance with Health and Safety regulations and policies.
7. Understand and commit to Section 17 of the Crime and Disorder Act 1998 to prevent crime and disorder.
8. Undertake additional activities as agreed by senior management, consistent with the role.
9. Complete relevant mandatory training in line with legislation.

Service Accountabilities:

1. Greet families and visitors warmly at the Family Hubs/Children’s Centre.
2. Provide information, advice, and guidance to families.
3. Handle telephone inquiries courteously and signpost to relevant services.
4. Support family engagement in Children’s Centre services within the 0-19 (or 0-25 if SEND) age range.
5. Assist with administrative duties as directed by Centre management.
6. Promote the Start for Life Offer and other services for children aged 0-19 (or 0-25 if SEND), including managing social media to enhance promotion.
7. Support staff delivering high-quality universal and targeted support to families, working with partner agencies.
8. Attend training sessions as required.
9. Use Family Hub/Children’s Centre Management Information Systems effectively for reporting and monitoring.
10. Participate in relevant meetings.
11. Strive to deliver an outstanding service contributing to a \’Good\’ Ofsted or Local Authority rating.
12. Ensure health and safety requirements are met in line with Thurrock Council policies.
13. Be flexible to work across different locations within the Local Authority to meet diverse family needs.

If you are interested in this role, please send your CV to rebeccabentum@carringtonblakerecruitment.com.

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