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- Tasks: As a Host, you'll create unforgettable experiences for customers with warmth and enthusiasm.
- Company: Caffeine & Machine is a vibrant venue focused on exceptional customer service and community.
- Benefits: Enjoy competitive pay, employee discounts, free event entry, and career development opportunities.
- Why this job: Join a fun team where your personality shines and every day brings new connections.
- Qualifications: No specific experience required, just a passion for people and great service.
- Other info: Be part of a unique atmosphere that values individuality and teamwork.
Join the Caffeine & Machine Team as a HOST! Are you the kind of person who makes everyone feel at home? Do you love connecting with people, ensuring they have an unforgettable experience, and going the extra mile? Caffeine & Machine is looking for Hosts who are passionate about delivering exceptional service and making every customer feel like family.
Why Caffeine & Machine? At Caffeine & Machine, we believe in creating a vibrant, welcoming environment for all our customers. As a Host, you’ll be the friendly face and energy of the venue, building instant rapport, anticipating needs, and ensuring that every guest’s experience is nothing short of amazing.
What We Offer:
- Competitive Pay – Up to £12.50 per hour plus Tronc
- Amazing Perks – Employee discounts, lucrative Mystery Diner bonus, heavily discounted food, free entry to events, career development and more
Your Role
As a Host, you’ll play a vital role in shaping our customers' experiences. You’ll be the go-to person, providing top-notch service with warmth, enthusiasm, and an infectious smile. By listening, anticipating needs, and guiding customers through their time at Caffeine & Machine, you’ll create an atmosphere of genuine hospitality and care.
Core Responsibilities:
- Inspiring PEOPLE Happiness – Be yourself, show customers what makes you and them unique, and mentor Newbies along the way.
- Consistent CUSTOMER Satisfaction – Maintain impeccable standards, adapt to customer cues, and deliver consistently high Mystery Dining results.
- Generating SALES Growth – Capture transactions, run orders, and share your passion for the menu while guiding customers to the perfect items.
- Optimising PROFIT Results – Ensure every drink or dish meets our high standards, assist with rushes, and lend a hand in other areas as needed.
Host Strengths:
- Organised – You approach everything in life with structure and purpose.
- Excellent Listener – You focus on what others are saying, making them feel heard and valued.
- Customer-Obsessed – You’re determined to create experiences that delight and exceed expectations.
- Effortless Rapport – You connect with others easily, making everyone feel welcome and at home.
- Positive & Optimistic – You maintain a sunny disposition and bring energy to every interaction.
Ready to create memorable experiences? Apply now and join our incredible team!
Host Caffeine & Machine 9d Bedford Competitive Pay – Up to £12.50 per hour plus Tronc employer: Caffeine&Machine
Contact Detail:
Caffeine&Machine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host Caffeine & Machine 9d Bedford Competitive Pay – Up to £12.50 per hour plus Tronc
✨Tip Number 1
Show your personality! As a Host, being genuine and approachable is key. When you meet potential employers or during interviews, let your enthusiasm for customer service shine through. Share personal anecdotes that highlight your ability to connect with people.
✨Tip Number 2
Research Caffeine & Machine's values and culture. Understanding what makes them unique will help you align your answers during any discussions. Be ready to explain how your own values match theirs, especially around creating a welcoming environment.
✨Tip Number 3
Practice your listening skills. Since being an excellent listener is crucial for this role, consider engaging in conversations where you focus solely on understanding the other person. This will help you demonstrate this strength during your interactions with the team.
✨Tip Number 4
Prepare to discuss your experiences with customer satisfaction. Think of specific examples where you went above and beyond for customers. Being able to articulate these moments will show your commitment to delivering exceptional service, which is vital for the Host position.
We think you need these skills to ace Host Caffeine & Machine 9d Bedford Competitive Pay – Up to £12.50 per hour plus Tronc
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Caffeine & Machine is looking for in a Host. Highlight your passion for customer service and your ability to create a welcoming atmosphere.
Tailor Your CV: Make sure your CV reflects relevant experience that aligns with the responsibilities of the Host role. Emphasise any previous customer service roles and skills that demonstrate your ability to connect with people.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the position. Share specific examples of how you've gone the extra mile for customers in the past, and express why you want to work at Caffeine & Machine.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Host.
How to prepare for a job interview at Caffeine&Machine
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating memorable experiences. Share examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what Caffeine & Machine values.
✨Demonstrate Excellent Listening Skills
During the interview, practice active listening. Respond thoughtfully to questions and show that you value the interviewer's input. This will highlight your ability to connect with others and make them feel heard.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Host. Be ready to discuss how you would handle various situations, such as dealing with difficult customers or ensuring a smooth service during busy times.
✨Exude Positivity and Energy
Caffeine & Machine is all about creating a vibrant atmosphere. Bring your positive energy to the interview, and let your personality shine through. A warm smile and an optimistic attitude can go a long way!
