Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional spa treatments and maintain a welcoming environment for guests.
- Company: Join the Apex Hotels family, known for its warmth and commitment to guest care.
- Benefits: Enjoy training opportunities, a fun work culture, and the chance to express your unique personality.
- Why this job: Be part of a vibrant team that values trust, passion, and friendliness while making guests feel special.
- Qualifications: HNC in beauty therapy and customer service experience are required; previous spa experience is a plus.
- Other info: Bring your personality and ideas to help shape our innovative spa experience.
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Casual Spa Therapist in Dundee. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Spa Department.
Apex Hotel's Spa offers a diverse menu, including beauty, massage and the use of ESPA products. We are currently looking for a Casual Spa Therapist to assist the Spa with busy periods.
Starting your Journey: As a Casual Spa Therapist, you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. You will be responsible for delivering exceptional customer service, through the delivery of health and beauty treatments and customer care and you will also promote the spa products and services. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
Joining the dedicated Spa department, you will:
- Conduct treatments to an exceptional degree, following Apex Brand Standards at all times
- Ensure reception and relaxation areas are clean, tidy and welcoming, as well as fully stocked
- Handle enquiries in person, via telephone and email
- Process bookings and payments
- Maintain and clean all equipment to an effective operational level
- Meet required standards of service delivery within the spa (Efficiency, Accuracy, Customer Care) with an emphasis on exceeding customer satisfaction and loyalty
- Provide a tailored service towards individual clients
- Be responsible for working unsupervised
As a Casual Spa Therapist, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Spa Therapist. With this in mind, we are looking for a Spa Therapist who:
- Can deliver excellent standards
- Holds a genuine desire to provide a Warmer Welcome to our guests
- Has experience of working in a customer facing role
- Holds a HNC in beauty therapy
- Has excellent level of English - written and oral
- Previous experience of working within a Spa environment is desirable
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Casual Worker Spa Therapist employer: Apex Hotels
Contact Detail:
Apex Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Worker Spa Therapist
✨Tip Number 1
Familiarise yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. During your interactions, whether in person or over the phone, make sure to embody these values, as they are key to fitting into their family-oriented culture.
✨Tip Number 2
Showcase your personality during any informal conversations or interviews. Apex Hotels encourages you to be yourself, so let your unique traits shine through while discussing your experiences and how you can contribute to their team.
✨Tip Number 3
Prepare to discuss your previous customer-facing roles and how you've delivered exceptional service. Think of specific examples where you went above and beyond for a guest, as this aligns with their focus on creating memorable experiences.
✨Tip Number 4
Research ESPA products and the treatments offered at Apex Hotels' Spa. Being knowledgeable about their services will not only impress during discussions but also demonstrate your genuine interest in the role and commitment to providing excellent service.
We think you need these skills to ace Casual Worker Spa Therapist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Casual Spa Therapist position. Tailor your application to highlight how your skills and experiences align with what Apex Hotels is looking for.
Showcase Your Personality: Apex Hotels values personality and friendliness. In your cover letter, express your unique qualities and how they contribute to creating a warm and welcoming environment for guests.
Highlight Relevant Experience: Make sure to include any previous experience in customer-facing roles or within a spa environment. Use specific examples to demonstrate your ability to deliver exceptional customer service and maintain high standards.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-written application reflects your attention to detail, which is crucial for the role of a Spa Therapist.
How to prepare for a job interview at Apex Hotels
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they shape your approach to customer service.
✨Demonstrate Customer Care Skills
Since the role involves delivering exceptional customer service, prepare examples of how you've gone above and beyond for guests in previous roles. Highlight your ability to create memorable experiences.
✨Know the Brand Standards
Familiarise yourself with Apex Hotels' brand standards and values. Be ready to discuss how you can uphold these standards in your work as a Spa Therapist, particularly in cleanliness and guest interaction.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to handling guest enquiries and treatments. Think about how you would manage busy periods and maintain high standards under pressure, showcasing your multitasking abilities.
