Supported Housing Officer (1 year FTC)

This is a Fixed Term, Full Time vacancy. We are seeking a compassionate and dedicated Supported Housing Officer to join our team and provide essential support to our adult beneficiaries who are at risk of homelessness or rough sleeping. As a Supported Housing Officer, you will play a key role in offering a safe, supportive environment where young people can build life skills, improve their personal wellbeing, and develop the tools necessary for independent living.

We are looking for an individual who is enthusiastic, empathetic, and experienced in working with vulnerable groups. This is a unique opportunity to make a positive, lasting impact in the lives of young people who are facing housing instability.

• Provide high quality housing support to residents, including person centred support plans, risk assessments, advice, and guidance.
• Actively engage with residents to maximise the benefits of their stay at the YMCA.
• Work towards and achieve the agreed Key Performance Indicators and performance objectives and ensure a high level of service is provided.
• Ensure each resident has a clear programme of support in place to help them achieve the independent living skills required for them to progress onto a more or even completely, independent living placement/accommodation as they get older.
• Ensure the health and safety of the residents; in supporting them to maintain and further improve their mental health, and to promote their independent living abilities in accordance with their individual support plans, fully involving them in all aspects of the planning and service delivery.
• Develop and maintain operational links with key partners and stakeholders keeping them fully informed of the pathways and support needs of the residents.

• A relevant qualification in social care, housing management, or a related field is desirable (e.g., Level 3 NVQ in Health and Social Care, Housing Studies, or similar).
• Proven experience in working with vulnerable young people, ideally in a supported housing, social care, or similar setting.
• Direct experience of working with a range of multi-agency partners at delivery level.
• Previous experience in providing housing advice or support to individuals at risk of homelessness or rough sleeping is highly desirable.

This is an exciting opportunity to join One YMCA at a time of significant growth as we work to expand our housing services and increase our impact across all accommodation sites. If you’re looking to make a real difference in the lives of vulnerable young people and are passionate about supporting them to reach their potential, we’d love to hear from you.

Along with fulfilling work and strong support from your team, we offer a health cash plan, discounted local gym membership, 24/7 GP advice line (including video consultations), an employee assistance programme, pension, and life cover.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

This is a Full Time role. Hours per week: 37.5. Working Pattern: 9am - 9pm / split shifts.

One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do “more and better, together” so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually.

Our dedicated Housing teams provide safe, affordable places to live that feel like home and focus on community spirit and togetherness. Our approach to support is based on strengths, and our residents are always at the core of their own support plans. The support they receive reflects their aspirations to access education, training, employment and volunteering, their future housing needs, and addresses any physical and mental wellbeing needs. Our aim is to empower residents to gain the tools and skills that enable stability, independent living, promising futures, and connection to their communities.

Currently, we provide housing services and supported living across 12 different districts in Hertfordshire, Bedfordshire and Buckinghamshire and we are actively recruiting new staff to help even more vulnerable people in the community, changing and saving their lives!

One YMCA are known for the delivery of the Dynamic pathway to independence. The dynamic pathway to independence is a seamless, continuous movement towards independence with each resident a journey which is planned out on a person centric basis towards full independence, which is split into 5 distinct phases.

Our Values: We champion RESPECT so everyone can belong. We show COMPASSION so everyone can contribute. We inspire GROWTH so everyone can thrive.

Covers healthcare expenses from optical and dental care to therapy treatments. Shared pot for children included.

Confidential help and advice line (24 hours) on medical, legal, and domestic issues.

Special offers from hundreds of leading online and high street retailers & Discounts on gym memberships.

One day additional leave day for every year of service up to 5 days.

Support for your child, IVF treatment, and through challenging times.

With a clear pathway for you to grow.