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- Tasks: Assist in finance operations, manage payments, and coordinate transactions daily.
- Company: Join a global leader in Financial Services with a dynamic work environment.
- Benefits: Gain valuable experience in a full-time office role with potential for growth.
- Why this job: Perfect for those who thrive in fast-paced settings and love problem-solving.
- Qualifications: Minimum 5 GCSEs, preferably A-C in Maths; basic financial knowledge required.
- Other info: Opportunity to develop skills and contribute to a supportive team culture.
The predicted salary is between 28800 - 42000 £ per year.
Exciting role within Financial Services for a global business.
This role will assist the Operations Manager in all Snap-on Finance purchasing functions, payment application and documentation control. Serve as an ‘all around’ supplemental operations coordinator to assist where required for transaction coordination or other operations department needs including general office administration.
Responsibilities:
- Daily processing and distribution of all incoming media; mail, email, faxes etc
- Due diligence for E-Contracts or paper contracts to include purchasing and/or returns for EC, Lease, Subscription or Franchise Finance as needed
- Post payments/NSF’s – both manual (Franchise ECCRs, customer, Court, etc. payments) and electronic (DSS, ACH)
- Posting account adjustments/terminations including working of associated support desks
- Analyse daily overpayments on both UK & EUP database
- Production and distribution of all agreement related mailing including invoicing
- Daily imaging and filing of all agreement related documentation
- Maintenance of customer D/D database and associated support desk
- Banking of customer manual payments/lease deposits
- Maintain various logs as required by management
- Responsive and positive interaction with Franchisees, Sales Manager and end user inquiries regarding payments, account status, and account discrepancies
- Receive and resolve customer complaints, knowing when to pass complaint on to proper management for resolution
- Assist in Phone Loops as needed
- Contract auditing and filing review for other operations department needed
- Continually look for RCI opportunities and identify areas for personal development
- The role may require the incumbent to perform any other duties to ensure the efficient running of their department or area
We are looking for someone who:
- Has a minimum of 5 GCSE’s, preferable A-C grade in Mathematics.
- A Levels preferable but not necessary.
- Has basic financial accounting knowledge
- Has excellent computer skills and knowledge including Microsoft Office
- Is a strong written and verbal communication skills
- Is outgoing, positive attitudes and strong interpersonal skills
- Is able to demonstrate strong ability to work independently
- Has excellent organizational skills and the ability to manage multiple tasks
- Is willing to work in a full-time office based environment in Kettering, Northants
Salary: To be discussed at interview stage circa
Hours: 37.5 Hours per week
Operational Specialist employer: Snap-on
Contact Detail:
Snap-on Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Specialist
✨Tip Number 1
Familiarize yourself with the financial services industry, especially focusing on purchasing functions and payment applications. Understanding the specific terminology and processes used in this field will help you stand out during discussions.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel, as it is crucial for data analysis and maintaining logs. Being proficient in these tools will demonstrate your readiness to handle the operational tasks required in this role.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or colleagues about financial topics. This will help you articulate your thoughts clearly and confidently, which is essential for interacting with Franchisees and resolving customer complaints.
✨Tip Number 4
Show your proactive attitude by identifying areas where you can improve processes or enhance efficiency in operations. Be prepared to discuss any ideas you have during the interview, as this will highlight your initiative and commitment to personal development.
We think you need these skills to ace Operational Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Operational Specialist role. Emphasize your financial accounting knowledge and any experience with document control or office administration.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for assisting the Operations Manager and handling various operational tasks.
Highlight Communication Skills: Since strong written and verbal communication skills are essential for this role, provide examples in your application that demonstrate your ability to interact positively with colleagues and customers, especially in resolving complaints or inquiries.
Showcase Organizational Abilities: In your application, illustrate your organizational skills by discussing how you manage multiple tasks effectively. Provide examples of past experiences where you successfully handled various responsibilities simultaneously.
How to prepare for a job interview at Snap-on
✨Show Your Financial Acumen
Since the role requires basic financial accounting knowledge, be prepared to discuss your understanding of financial concepts. Bring examples from your past experiences where you successfully handled financial tasks or resolved discrepancies.
✨Demonstrate Organizational Skills
The job involves managing multiple tasks and maintaining various logs. Share specific instances where you effectively organized your workload or improved processes in previous roles. This will showcase your ability to handle the responsibilities of the position.
✨Highlight Communication Skills
Strong written and verbal communication skills are essential for this role. Prepare to discuss how you've interacted with clients or team members in the past, especially in resolving complaints or inquiries. Practice articulating your thoughts clearly and confidently.
✨Exude Positivity and Team Spirit
An outgoing and positive attitude is key for this position. Be sure to convey your enthusiasm for the role and the company during the interview. Share examples of how you've contributed to a positive team environment in previous jobs.
