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For Companies At a Glance
- Tasks: Manage NHS accounts, focusing on renewals and upselling while ensuring client satisfaction.
- Company: Join a leading HealthTech provider known for impactful digital solutions in secondary care.
- Benefits: Enjoy remote work options, generous leave, and a supportive team culture with great perks.
- Why this job: Make a real difference in healthcare while growing your career in a stable, mission-driven company.
- Qualifications: 3+ years in sales or account management, preferably in NHS software; strong communication skills required.
- Other info: Work from anywhere for up to 20 days abroad annually and participate in team-building activities.
The predicted salary is between 32400 - 54000 £ per year.
An established HealthTech software provider is seeking a commercially-minded Account Manager to manage and grow key relationships across NHS secondary care. With a strong presence in the UK and Ireland, the company is entering a growth phase, offering an opportunity to join a collaborative, mission-led sales team focused on impactful healthcare solutions.
The Company
- Specialist HealthTech provider delivering tailored digital solutions to secondary care providers.
- Known for high customer retention and long-term NHS Trust contracts.
- A stable, growing organization with a supportive team culture and excellent benefits.
The Role
- Manage a portfolio of NHS accounts across the UK, focusing on renewals, upselling, and cross-selling.
- Serve as the main contact for client stakeholders, ensuring engagement and satisfaction.
- Expand product usage within existing accounts across departments and specialties.
- Identify and develop new business opportunities through inbound and outbound strategies (with marketing support).
- Maintain detailed CRM records, develop account strategies, and act as a trusted advisor.
- Collaborate with support and product teams to identify risks and upsell opportunities.
About You
- 3+ years in sales or account management with a successful track record.
- Experience in secondary care and NHS software sales is preferred.
- Strong relationship-building and communication skills.
- Experience selling software or digital solutions, ideally in healthcare.
- Ability to manage a large client portfolio and conduct both commercial and service-oriented conversations.
- Ability to work independently, prioritize tasks, and travel within the UK as needed.
- Full UK driving license is essential.
The Package
- Salary up to £45,000 base, with £62,000 OTE.
- 23 days annual leave, increasing with service.
- Employee pension scheme.
- Work from Anywhere policy – up to 20 days abroad annually.
- Holiday purchase scheme.
- Regular team-building and recognition programs.
If you’re looking for a long-term role in a stable, growing HealthTech company and want to make a difference in NHS healthcare, this could be the perfect opportunity.
Account Manager - Secondary Care employer: Zetter
Contact Detail:
Zetter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Secondary Care
✨Tip Number 1
Familiarise yourself with the NHS secondary care landscape. Understanding the key players, current challenges, and recent developments in this sector will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network within the HealthTech community. Attend industry events, webinars, or local meetups to connect with professionals in the field. Building relationships can lead to valuable insights and referrals that may help you land the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts or driven sales in previous roles. Highlighting your achievements in a relatable way will showcase your capability to excel in this position.
✨Tip Number 4
Research the company’s products and services thoroughly. Being able to articulate how their solutions can benefit NHS secondary care providers will set you apart as a candidate who is genuinely interested and knowledgeable about the role.
We think you need these skills to ace Account Manager - Secondary Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or account management, particularly within the healthcare sector. Emphasise any specific achievements related to managing NHS accounts or selling software solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HealthTech and your understanding of the NHS landscape. Mention how your skills align with the role's requirements, particularly your relationship-building abilities and experience in secondary care.
Highlight Relevant Skills: In your application, focus on key skills such as communication, client engagement, and strategic account management. Provide examples of how you've successfully managed client portfolios and driven business growth in previous roles.
Showcase Your Understanding of the Company: Demonstrate your knowledge of the company’s mission and values in your application. Explain why you want to work for them specifically and how you can contribute to their growth in the HealthTech sector.
How to prepare for a job interview at Zetter
✨Research the Company
Before your interview, take some time to understand the company's mission, values, and recent developments in the HealthTech sector. This will help you tailor your responses and show genuine interest in their work.
✨Prepare for Relationship-Building Questions
Given the importance of relationship management in this role, be ready to discuss your past experiences in building and maintaining client relationships. Use specific examples that highlight your communication skills and ability to engage stakeholders.
✨Showcase Your Sales Achievements
Be prepared to talk about your sales successes, particularly in the healthcare or software sectors. Quantify your achievements where possible, such as percentage increases in sales or successful account renewals, to demonstrate your impact.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your understanding of the role and the company. Inquire about their growth plans, challenges they face in secondary care, or how they measure success in account management. This shows your strategic thinking and engagement.
