Legacy & Mid-Value Relationship Manager
Legacy & Mid-Value Relationship Manager

Legacy & Mid-Value Relationship Manager

Islington Full-Time 28800 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage relationships with supporters through tailored communications and events.
  • Company: Join Save the Children UK, a charity dedicated to improving children's lives globally.
  • Benefits: Enjoy flexible working, a sense of purpose, and a supportive work environment.
  • Why this job: Make a real impact on children's futures while developing your fundraising skills.
  • Qualifications: Experience in supporter stewardship and relationship management is essential.
  • Other info: Hybrid role with occasional office presence; diverse and inclusive workplace culture.

The predicted salary is between 28800 - 42000 £ per year.

Save the Children UK has an exciting opportunity for a collaborative and influential individual with extensive relationship fundraising experience to join us as our Legacy & Mid-Value Relationship Manager, where you will work with colleagues across Marketing, Philanthropy, Community Fundraising, Volunteering, Retail and Supporter Care to build meaningful supporter journeys and drive long-term impact for children. This is a hybrid role working from our London Farringdon, with on-site presence required up to 4 days per month.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Legacy & Mid-Value Relationship Manager, you will be responsible for developing and managing the one-to-one aspects of our Legacy and Mid-Value supporter cultivation programmes. Through bespoke communications, calls, events, and meetings, you'll deepen relationships with our most engaged supporters—understanding their motivations and helping them fulfil their charitable goals. This is a unique opportunity to play a central role in shaping and delivering meaningful supporter experiences that drive increased lifetime value and long-term loyalty to Save the Children.

In this role, you will:

  • Personally steward a portfolio of engaged supporters through tailored one-to-one communications, including calls, letters, emails, and meetings.
  • Use supporter insight to create tailored stewardship plans that inspire legacy pledges and mid-value donations (currently £300 - £10,000 pa).
  • Work with colleagues across Marketing, Philanthropy, Community Fundraising, Volunteering, Retail and Supporter Care to identify and cultivate potential legacy and mid-value leads.
  • Plan and deliver inspiring cultivation events, both in-person and online, to retain and grow supporter engagement.
  • Analyse and adapt stewardship approaches based on supporter feedback and performance results to maximise impact.
  • Advocate for legacy and mid-value giving across the organisation, sharing expertise and insights to strengthen our overall fundraising approach.

About you

To be successful, it is important that you have:

  • Demonstrable expertise in supporter stewardship, ideally in Legacy and/or Mid-Value fundraising, with a focus on increasing lifetime value.
  • Proven experience building and managing impactful relationships with individual supporters, including high-quality one-to-one communications.
  • Experience delivering bespoke supporter events that inspire and build trust.
  • Ability to work collaboratively across teams, balancing strategic planning with hands-on delivery.
  • Strong interpersonal, written, and verbal communication skills, with the ability to influence and engage a wide range of stakeholders.
  • A strategic and supporter-centric mindset, with a commitment to innovation and continuous improvement.
  • Commitment to Save the Children's vision, mission and values.

What we offer you

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 4 days per month). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion:

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world.

Legacy & Mid-Value Relationship Manager employer: Save the Children

At Save the Children UK, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our London Farringdon location offers a hybrid working model, allowing for flexibility while ensuring meaningful engagement with colleagues across various departments. We are committed to employee growth, providing opportunities for professional development and a rewarding sense of purpose as you contribute to improving the lives of children in need.
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Contact Detail:

Save the Children Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Legacy & Mid-Value Relationship Manager

✨Tip Number 1

Familiarise yourself with Save the Children's mission and values. Understanding their core beliefs will help you align your conversation during interviews, showcasing your commitment to their cause.

✨Tip Number 2

Network with current or former employees of Save the Children. Engaging with them can provide insights into the organisational culture and expectations, which can be invaluable during your interview.

✨Tip Number 3

Prepare specific examples of how you've successfully managed relationships in previous roles. Highlighting your experience in supporter stewardship will demonstrate your capability for this position.

✨Tip Number 4

Stay updated on trends in legacy and mid-value fundraising. Being knowledgeable about current practices will allow you to discuss innovative ideas that could benefit Save the Children during your interview.

We think you need these skills to ace Legacy & Mid-Value Relationship Manager

Relationship Management
Supporter Stewardship
Fundraising Experience
Event Planning and Delivery
Communication Skills
Stakeholder Engagement
Strategic Planning
Data Analysis
Collaboration Skills
Influencing Skills
Adaptability
Problem-Solving Skills
Commitment to Diversity and Inclusion
Understanding of Legacy Giving

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in relationship fundraising, particularly in legacy and mid-value giving. Use specific examples that demonstrate your ability to build and manage impactful relationships with supporters.

Craft a Compelling Cover Letter: In your cover letter, express your passion for Save the Children's mission and how your skills align with the role. Mention your experience in delivering bespoke supporter events and your strategic mindset in stewardship.

Showcase Your Communication Skills: Since strong written and verbal communication skills are crucial for this role, ensure your application reflects your ability to engage and influence stakeholders. Use clear and concise language throughout your documents.

Demonstrate Your Commitment to Diversity: Highlight any personal experiences or perspectives that contribute to diversity and inclusion. This could be related to your background or your approach to working with diverse groups of supporters.

How to prepare for a job interview at Save the Children

✨Showcase Your Relationship Building Skills

As a Legacy & Mid-Value Relationship Manager, your ability to build and manage relationships is crucial. Prepare examples of how you've successfully engaged with supporters in the past, highlighting your communication strategies and the impact they had.

✨Demonstrate Your Understanding of Supporter Stewardship

Familiarise yourself with the principles of supporter stewardship, especially in legacy and mid-value fundraising. Be ready to discuss how you would create tailored stewardship plans that resonate with supporters' motivations and inspire them to contribute.

✨Prepare for Collaborative Discussions

This role requires working across various teams. Think about how you can demonstrate your collaborative skills during the interview. Share experiences where you successfully worked with different departments to achieve a common goal.

✨Align with Save the Children's Values

Research Save the Children’s mission and values thoroughly. Be prepared to articulate how your personal values align with theirs and how this alignment will enhance your commitment to the role and the organisation's goals.

Legacy & Mid-Value Relationship Manager
Save the Children
Location: Islington
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