Sales Associate London

The Sales Associate is responsible for escorting the customer through the sales ritual, upholding the brand characteristics while exhibiting impeccable professionalism and knowledge of the product.

Responsibilities

• Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company
• Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales
• Organize your own work in order to achieve sales objectives and observe timelines
• Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM
• Ensure that customers are informed of the arrival of new collections and special events
• Contribute to upholding the visual display of all products in accordance with brand visual standards
• Take an active role in inventory. Participate in goods receiving and ensure quality control
• Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image
• Gather feedback from customers on the collection and communicate it to the Store Manager

Qualifications

Luxury fashion sales experience

Required Skills

• Ability to build relationships with customers and colleagues
• Strong organization
• High flexibility and ability to adapt to different customers
• Ability to discuss with clients showing passion for fashion products
• Work as a team player with colleagues to contribute to a positive working environment
• Ability to work with a flexible schedule
• Other language speaking is a plus

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales and Customer Service

Industries

• Retail Apparel and Fashion, Retail Luxury Goods and Jewelry

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