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For Companies At a Glance
- Tasks: Be the friendly face of our team, welcoming visitors and providing top-notch customer service.
- Company: Join Places for People, a vibrant organisation dedicated to creating healthy communities.
- Benefits: Enjoy flexible working, health memberships, bonuses, and discounts on activities and shops.
- Why this job: Make a positive impact while developing your skills in a supportive and energetic environment.
- Qualifications: No experience needed; just bring your passion for customer service and a proactive attitude.
- Other info: We value diversity and guarantee interviews for eligible candidates, including neurodiverse individuals.
The predicted salary is between 24000 - 36000 £ per year.
Join us to apply for the Reception and Customer Service (Placemaker) role at Places for People.
About the Role
We have an exciting opportunity for a Reception and Sales colleague, known internally as a Placemaker, at Places Leisure. You will work in a lively environment, inspiring teamwork and delivering excellent customer service. Your role will involve creating a welcoming atmosphere and making positive first impressions on members and visitors.
Previous experience in sales and customer service is beneficial, but we also value proactive and self-motivated individuals. We offer continuous training and development to help you succeed and grow within our organization.
About You
- You can build personable relationships with customers.
- You are organized and confident in managing operational tasks.
- You support physical activity and our mission for healthy communities.
- You are familiar with sales tools and techniques.
- You are target-driven and passionate about customer service.
Benefits
We offer a comprehensive benefits package including:
- Real Living Wage foundation alignment
- Bonus scheme (2%)
- Full Health & Fitness membership
- Flexible working options
- Additional annual leave options
- Ongoing personal development opportunities
- Company Pension scheme
- Healthcare cashback plan
- Discounts on activities, shops, and cafes
- Extra perks and discounts from various retailers
Next Steps
If you meet the criteria and are ready to advance your career, please apply with a CV and supporting statement. We encourage early applications as the closing date may be brought forward if we receive many quality submissions.
We are committed to safeguarding and promoting a safe community environment, following robust policies and procedures, including DBS checks where applicable.
Additional Support and Inclusion
We support the Armed Forces Covenant and guarantee interviews for eligible candidates. We are also a Level 2 Disability Confident employer, guaranteeing interviews for disabled applicants who meet the criteria. Neurodiverse individuals are encouraged to apply, with guaranteed interviews.
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
Reception and Customer Service (Placemaker) employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception and Customer Service (Placemaker)
✨Tip Number 1
Familiarise yourself with the company culture at Places for People. Understanding their values and mission will help you align your approach during interviews, showcasing how you can contribute to their goal of creating healthy communities.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's through volunteering or part-time work, demonstrating your ability to build personable relationships with customers will set you apart from other candidates.
✨Tip Number 3
Brush up on sales techniques and tools relevant to the role. Being able to discuss specific strategies you've used or learned about can show your proactive nature and readiness to excel in a target-driven environment.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage operational tasks. Think of examples where you've successfully juggled multiple responsibilities, as this will demonstrate your confidence and capability in a busy reception environment.
We think you need these skills to ace Reception and Customer Service (Placemaker)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Reception and Customer Service (Placemaker) role. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and sales. Use bullet points to make it easy to read, and include specific examples of how you've excelled in similar roles.
Write a Compelling Supporting Statement: In your supporting statement, express your passion for customer service and teamwork. Highlight your ability to create welcoming environments and build relationships with customers, as these are crucial for the role.
Proofread Your Application: Before submitting, take the time to proofread your CV and supporting statement. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Places for People
✨Show Your Customer Service Skills
Since the role focuses heavily on customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to create a welcoming atmosphere and make positive first impressions.
✨Demonstrate Teamwork
This position requires inspiring teamwork, so think of instances where you've worked collaboratively with others. Discuss how you contributed to a team environment and supported your colleagues to achieve common goals.
✨Familiarise Yourself with Sales Techniques
As the role involves sales, brush up on basic sales tools and techniques. Be ready to discuss how you can apply these skills to meet targets and enhance customer experiences.
✨Express Your Passion for Healthy Communities
The company values support for physical activity and healthy communities. Share your enthusiasm for promoting health and fitness, and how you can contribute to this mission through your role as a Placemaker.
