Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with administrative and clinical tasks in a paediatric clinic.
- Company: Join Mass General Brigham Community Physicians, a leader in healthcare diversity and inclusion.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a difference in patient care while gaining valuable experience in a healthcare setting.
- Qualifications: High School Diploma required; 0-1 year of healthcare office experience preferred.
- Other info: Flexible hours available; perfect for students looking to balance work and studies.
The predicted salary is between 28800 - 43200 £ per year.
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Essential Functions
- Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
- Make patient appointments and maintain appointment records.
- Greet and assist patients.
- Answer telephones, assist callers with routine inquiries, and schedule appointments.
- File materials in patient folders, and print appointment schedules.
- Process patient billing forms and scan documents to patient medical record/LMR.
- Call for patient medical records and laboratory test results.
- Open and distribute mail or faxes.
- Type forms, records, schedules, memos, etc., as directed.
- May be required to accept co-payments.
- Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
- May monitor patients in waiting room and responds to any needs for information.
- Assists in patient flow processes.
Education
High School Diploma or Equivalent required.
Experience
Healthcare office experience 0-1 year required.
Knowledge, Skills and Abilities
- Basic Proficiency with all Office Suite.
- Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Clinic/Practice Assistant, Pediatrics - Haverhill employer: Mass General Brigham Community Physicians
Contact Detail:
Mass General Brigham Community Physicians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic/Practice Assistant, Pediatrics - Haverhill
✨Tip Number 1
Familiarise yourself with common administrative tasks in a clinical setting. Understanding the day-to-day operations, such as scheduling appointments and managing patient records, will give you an edge during interviews.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since you'll be interacting with patients and handling inquiries, being able to convey information clearly and effectively is crucial.
✨Tip Number 3
Get comfortable with office software, especially the Office Suite. Being proficient in these tools will not only help you perform your duties efficiently but also demonstrate your readiness for the role.
✨Tip Number 4
Showcase your organisational skills. In a busy clinic environment, being able to manage multiple tasks and prioritise effectively is key. Think of examples from your past experiences that highlight these abilities.
We think you need these skills to ace Clinic/Practice Assistant, Pediatrics - Haverhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare office settings. Emphasise any administrative roles you've held, particularly those involving patient interaction or scheduling.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and mention specific skills that align with the job description, such as proficiency in Office Suite and effective communication abilities.
Highlight Relevant Skills: Clearly outline your organisational and time management skills in your application. Mention any experience you have with handling patient records, appointment scheduling, and managing phone inquiries.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Mass General Brigham Community Physicians
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Clinic/Practice Assistant in Pediatrics. Familiarise yourself with the essential functions listed in the job description, such as scheduling appointments and handling patient records. This will help you answer questions confidently.
✨Demonstrate Your Communication Skills
Since the role involves greeting patients and answering phone calls, be prepared to showcase your communication skills during the interview. Practice clear and concise responses, and think of examples where you've effectively communicated in previous roles.
✨Showcase Your Organisational Skills
The job requires good time management and organisational abilities. Be ready to discuss how you manage multiple tasks and stay organised, perhaps by sharing specific examples from your past experiences that highlight these skills.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team dynamics, the typical day-to-day tasks, or how success is measured in this role. This not only helps you gauge if it's the right fit but also demonstrates your enthusiasm.
