Operations Associate, Core Operations, Manchester

As one of the world's top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise.

Fitch Ratings is currently seeking an Operations Associate based out of our Manchester office.

About the Team: Core Operations aims to create an efficient operating environment for our analytical teams by standardizing operational aspects of the rating process. This role involves collaboration with analytical teams, IT, and others to ensure that procedures and applications support user needs and comply with business and regulatory requirements.

How You'll Make an Impact:

• Serve as the first point of contact for analysts with system or workflow-related inquiries.
• Collaborate with IT and other teams to resolve system-related issues and enhance processes.
• Identify opportunities to streamline and improve current processes, procedures, and systems.
• Test system enhancements prior to release to ensure functionality and compliance.
• Develop support documentation and provide system training as needed.

You May be a Good Fit if:

• You excel at managing multiple tasks and consistently meet deadlines, while eager to gain knowledge about ratings and Core Operations processes.
• You possess a strong customer focus and are dedicated to delivering outstanding client service.
• You are proficient in Excel and other relevant tools.
• You are self-driven, with excellent time management and problem-solving abilities.
• You have strong communication skills that facilitate effective collaboration across teams.
• You learn quickly and pay close attention to detail.

What Would Make You Stand Out:

• Bachelor's degree in information systems, finance, economics, or relevant fields, or equivalent work experience.
• Experience in a global financial services organization.
• Experience in supporting team handling system queries and solving problems.

Why Choose Fitch:

• Hybrid Work Environment: 3 days a week in office with the option to WFH the other 2 days.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.