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- Tasks: Be a superhero on a motorbike, responding to emergencies and helping customers.
- Company: Join Banham, a family-run security company with a rich history since 1926.
- Benefits: Enjoy competitive pay, generous leave, bike kit allowance, and more perks.
- Why this job: Experience diverse challenges while making a real difference in people's lives.
- Qualifications: Must hold a Class 2 Motorbike licence and have good London road knowledge.
- Other info: Work in a supportive environment with opportunities for growth and community involvement.
The predicted salary is between 23800 - 27862 £ per year.
Fancy being a superhero? How would you like a job where you are only working half the year but get paid a full year, can take a three-week holiday but only use one week of annual leave and get to ride a motorbike, all while working for a Market Leading Company? Our Keyguards are the super heroes of our business and provide help and a first-class response service to our customers - which can include responding to alarm activations and securing properties to delivering a forgotten passport to a stressed traveller at the airport, every shift offers a new challenge. So if this sounds like the perfect role, you may just be the person we are looking for!
Who are we?
Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference. Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years.
What can you bring to Banham?
You will be experienced, confident, and reliable with a drive to offer an outstanding response service as a Emergency Response Rider / Key Guard. As a Class 2 Motorbike licence holder, you will be a skilled rider with a good knowledge of London roads and understand the challenges that riding in London presents. You are able to bring a positive and calm response, being the first to attend our client’s sites following specific requests, alarm activations or emergencies to investigate and secure the premises and stay if needed.
Based from our Head Office, the role is predominantly on the road, with access to our showrooms and satellite offices. Some of your role responsibilities will be:
- Providing access to properties for clients who have lost their keys
- Carrying out routine property checks
- Learn our product range and how our products function
- Correctly advise customers with basic knowledge of our products
- Ensure customers are extended the highest levels of customer service
- Helping to build good customer relations
What will you get in return?
You will be entitled to a competitive salary of £27,862 PA and a great range of benefits including:
- 23 Shift days Annual Leave
- £1000 Bike Kit allowance (via our preferred suppliers)
- Sick Pay that increases with length of service
- Subsidised Private Medical Cover after completing and passing probationary period
- Annual season ticket loan & Banham interest-free loan
- Cycle to work & Home & Tech scheme (up to the value of £2k)
- Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply)
- Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries
- Auto-enrolment into our pension scheme
- Training and development opportunities (including day releases for studies/exams)
- Company equipment tailored to your role (laptop, mobile, additional screens)
- Up to 50% off Banham products
- Banham Social Events
- Employee recognition rewards and moments of magic prizes
- Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend.
- An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment)
- Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden.
If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.
Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Motorbike Emergency Response Rider (Key Guard) employer: Banham Group
Contact Detail:
Banham Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motorbike Emergency Response Rider (Key Guard)
✨Tip Number 1
Familiarise yourself with the specific areas of London where you might be working. Knowing the roads and potential shortcuts can give you an edge during the interview, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with the company. Whether it's through a phone call or in-person meeting, showing that you can maintain a calm and positive demeanour under pressure will resonate well with the values of Banham.
✨Tip Number 3
Highlight any previous experience you have with emergency response or security services. Sharing specific examples of how you've handled challenging situations can help illustrate your reliability and confidence as a candidate.
✨Tip Number 4
Engage with Banham's social media and community initiatives. Showing genuine interest in their charity work and company culture can set you apart and demonstrate that you align with their core values.
We think you need these skills to ace Motorbike Emergency Response Rider (Key Guard)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles that involved emergency response or customer service. Emphasise your Class 2 Motorbike licence and familiarity with London roads.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with Banham's core values. Share specific examples of how you've demonstrated reliability and a positive attitude in previous jobs.
Showcase Your Problem-Solving Skills: Since the role involves responding to emergencies, include examples in your application that demonstrate your ability to stay calm under pressure and effectively resolve issues.
Highlight Customer Service Experience: Banham values excellent customer service. Make sure to mention any past experiences where you provided outstanding service, particularly in challenging situations.
How to prepare for a job interview at Banham Group
✨Show Your Riding Skills
As a Motorbike Emergency Response Rider, your riding skills are crucial. Be prepared to discuss your experience with riding in London, including any challenges you've faced and how you've overcome them. This will demonstrate your confidence and reliability as a rider.
✨Emphasise Customer Service
Banham values outstanding customer service. Prepare examples of how you've provided excellent service in previous roles, especially in high-pressure situations. Highlight your ability to remain calm and positive while assisting customers.
✨Understand the Company Values
Familiarise yourself with Banham's core values: Family, Pride, Trust, Leadership, and Making a Difference. Be ready to explain how you embody these values in your work and how they align with your personal beliefs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to respond to emergencies. Think about past experiences where you had to make quick decisions and how you handled those situations effectively.
