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- Tasks: Join our Housing with Care Team as a frontline manager, supporting staff and tenants.
- Company: Coventry City Council is dedicated to diversity, inclusion, and community support.
- Benefits: Enjoy flexible shifts, a supportive work environment, and opportunities for personal growth.
- Why this job: Make a real impact in your community while promoting independence and well-being.
- Qualifications: Experience in Health or Social Care and a Level 2 qualification required.
- Other info: Guaranteed interviews for specific groups; apply by 22 June 2025.
The predicted salary is between 23000 - 28000 £ per year.
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
About the team we are recruiting to: We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.
In a simple sense all our work, at whatever level should continue to support the strategy of: 'Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people'.
What is the job role?
This is an exciting opportunity to join our Housing with Care Team as a frontline manager. You will support the Assistant Manager and Registered Manager in the overall administration of a Housing with Care scheme. Supervising and working alongside a group of staff, deploying resources that meet the needs of tenants through person-centred service delivery. You will also be working closely with healthcare colleagues in a fast-paced environment to facilitate hospital discharges into our reablement flats.
We are a CQC-registered service seeking highly motivated individuals who care about their community and want to enable people to live independently. Our goal is to assist tenants in maintaining their independence and achieving their desired outcomes. The Service delivers Care and Support to tenants in 6 of our Housing with Care Schemes, which are located across the city.
You will be accountable for carrying out all duties and responsibilities with due regard to the City Council's Equal Opportunities. Providing a quality service by promoting the physical (including the administration of medication), emotional, social, and intellectual well-being of each service user. Ensuring that Health and Safety requirements are adhered to with due regard to service users, staff and all persons accessing our service. Safeguarding vulnerable adults. Making sure the service provided meets the needs and outcomes of each service user. Supporting the staff team to meet and excel the expected behaviour guidelines.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
To be successful in this role you will:
- Have a good understanding of safeguarding policies and procedures and able to work with management to ensure that all Service Users' needs are being met to support their individual outcomes.
- The ability to use own initiative and respond flexibly to the needs of Service Users promotes dignity, respect, and choice at all times.
- A willingness to be flexible is essential.
We are recruiting for two positions: You will be required to work rota-based shifts between the hours of 7.00am until 10pm which will include alternate weekends and some bank holidays. Whilst the roles are based at specific locations, these are city-wide contracts, and you may be required to work across six Housing with Care locations. Sponsorship is not supported with this post.
Previous experience of working in Health or Social Care Setting is essential. You will need a relevant level 2 Qualification in social care, with the aim to achieve a Level 3 Diploma in Health and Social Care.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview dates 7 and 8th July 2025.
About Coventry: Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
Salary: £27711 - £33366 pa pro rata (depending on hours)
Frequency: Annual
Job Reference: coventrycc/TP/188/11175
Contract Type: Part Time Permanent
Working Hours: 29 and 18.5 per week
Closing Date: 22 June, 2025
Job Category: Adult Social Care
Business Unit: Adult Services
Senior Support Assistant employer: Coventry City
Contact Detail:
Coventry City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Assistant
✨Tip Number 1
Familiarise yourself with Coventry City Council's One Coventry Values. Understanding these values will help you align your responses during the interview, showcasing how your personal values and experiences resonate with their commitment to diversity, inclusion, and community support.
✨Tip Number 2
Research the specific Housing with Care schemes operated by Coventry City Council. Knowing the details about these schemes will allow you to speak knowledgeably about how you can contribute to their goals of supporting tenants in maintaining independence.
✨Tip Number 3
Prepare examples from your previous experience in health or social care that demonstrate your understanding of safeguarding policies and your ability to promote dignity and respect for service users. Real-life scenarios will make your application stand out.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to work across different locations and shifts. Highlighting your adaptability will show that you are a team player who can meet the dynamic needs of the service.
We think you need these skills to ace Senior Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Support Assistant position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: Emphasise your previous experience in health or social care settings. Provide specific examples of how you've supported individuals, adhered to safeguarding policies, and promoted dignity and respect in your work.
Showcase Your Values: Coventry City Council values diversity, inclusion, and community support. Make sure to reflect these values in your application by discussing your commitment to equity and respect, and how you can contribute to an inclusive workplace.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application demonstrates attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Coventry City
✨Understand the Values
Familiarise yourself with Coventry City Council's One Coventry Values. Be prepared to discuss how your personal values align with theirs, especially around inclusivity, respect, and community support.
✨Showcase Your Experience
Highlight your previous experience in health or social care settings. Be ready to provide specific examples of how you've supported individuals in maintaining their independence and dignity.
✨Demonstrate Flexibility
Since the role requires working varied shifts, emphasise your willingness to be flexible. Share instances where you've adapted to changing circumstances to meet the needs of service users.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your understanding of safeguarding policies and procedures. Think about how you would handle specific situations to ensure the well-being of service users.
