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- Tasks: Coordinate patient care and manage appointments in a dynamic dental practice.
- Company: Join City Bridge Dental, a leading multi-specialist practice in Winchester.
- Benefits: Enjoy bonuses, special days off, enhanced leave, and a cycle to work scheme.
- Why this job: Be part of a compassionate team focused on exceptional patient experiences and advanced technology.
- Qualifications: Strong communication skills and a desire to help others; dental software knowledge is a plus.
- Other info: We value diversity and are committed to equal employment opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about providing exceptional patient care? Do you thrive in a dynamic, multi-specialist dental practice environment? Join our team as Treatment Coordinator at City Bridge Dental in Winchester.
Full time hours:
- Mondays 8:00 - 13:00
- Tuesday - Thursday 8:00 - 17:00
- Friday 8:00 - 16:00
City Bridge Dental is a leading private dental multi-specialist practice located in the heart of Winchester. We are committed to delivering personalised, high-quality dental services to our valued patients. With a team of skilled specialists and a focus on advanced technology, we strive to create positive experiences and lasting smiles.
Position Overview:
We are seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Treatment Coordinator, you will be the first point of contact for our referred patients, providing outstanding customer service and support throughout their dental journey. You will play a pivotal role in ensuring a seamless experience from appointment scheduling to treatment coordination.
Responsibilities:
- Schedule appointments and manage the appointment calendar efficiently
- Communicate with patients regarding treatment plans and financial arrangements
- Coordinate referrals to specialist providers as needed
- Develop relationships with local dentists to build incoming referrals
- Address patient inquiries and concerns promptly and professionally
- Maintain accurate patient records and update information as necessary
- Collaborate with clinical staff to optimise patient care and satisfaction
- Assist with administrative tasks to support the smooth operation of the practice
Requirements:
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Proficiency in dental software systems (SOE) is desirable
- Ability to multitask and work effectively in a fast-paced environment
- Compassionate demeanour and a genuine desire to help others
What’s in it for you?
- Practice bonus scheme - our colleagues are key to Portman’s success, so you’ll be entitled to a bonus based on your practice’s performance
- Special days - in addition to your holiday allowance and bank holidays, you are also able to take special days off for occasions such as your birthday, getting married, moving house and more
- Opportunity to buy up to an additional 3 annual leave days per year
- Enhanced maternity and paternity leave
- Paid company sick pay
- Life assurance contributory pension scheme
- Employee Referral Scheme – earn up to £3,000 per referral
- Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service providing help and advice on a range of issues
- Cycle to work scheme
- Benefits platform with access to discounted shopping, cinema, travel, and much more
If you would like to find out more about joining Portman as a Treatment Coordinator, please feel free to review our website for more information or check out our excellent colleague reviews on Indeed and Glassdoor.
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
Dental Treatment Coordinator employer: Portman Dental Care
Contact Detail:
Portman Dental Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Treatment Coordinator
✨Tip Number 1
Familiarise yourself with the dental practice environment. Understanding the specific services offered by City Bridge Dental and their approach to patient care will help you engage more effectively during interviews.
✨Tip Number 2
Network with local dental professionals. Building relationships with dentists in the Winchester area can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Demonstrate your organisational skills. Be prepared to discuss how you manage multiple tasks and prioritise effectively, as these are crucial for a Treatment Coordinator in a busy practice.
✨Tip Number 4
Showcase your communication skills. Practice articulating how you would handle patient inquiries and concerns, as this will be a key part of your role in ensuring a positive patient experience.
We think you need these skills to ace Dental Treatment Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dental Treatment Coordinator. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in patient care, communication, and organisational skills. Emphasise any previous roles in dental practices or customer service that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the role. Mention specific examples of how you've successfully managed patient interactions or coordinated services in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Portman Dental Care
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for providing exceptional patient care during the interview. Share specific examples of how you've gone above and beyond to help patients in previous roles, as this aligns perfectly with the values of City Bridge Dental.
✨Demonstrate Organisational Skills
As a Treatment Coordinator, you'll need to manage appointments and patient records efficiently. Be prepared to discuss your organisational strategies and any tools or software you’ve used in the past to keep things running smoothly.
✨Prepare for Role-Specific Questions
Anticipate questions related to treatment coordination and patient communication. Think about how you would handle common scenarios, such as addressing patient concerns or coordinating referrals, and be ready to share your thought process.
✨Research the Practice
Familiarise yourself with City Bridge Dental's services and values. Understanding their approach to patient care and their use of advanced technology will allow you to tailor your responses and show that you're genuinely interested in being part of their team.
