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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Kate Spade brand with enthusiasm.
- Company: Join Kate Spade, a vibrant part of Tapestry, known for its playful and stylish products.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for personal growth.
- Why this job: Be part of a creative team that values individuality and customer connection.
- Qualifications: Must have good English skills and retail experience; luxury retail background is a plus.
- Other info: This role requires a passion for fashion and a commitment to exceptional service.
Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose
The Muse contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Kate Spade Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Muse IV (Sales Associate) - KS UK Covent Garden (7.5-14 Hours) employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Muse IV (Sales Associate) - KS UK Covent Garden (7.5-14 Hours)
✨Tip Number 1
Familiarise yourself with the Kate Spade brand and its values. Understanding their approach to customer service and sales will help you embody the brand's ethos during your interactions with customers and team members.
✨Tip Number 2
Practice your communication skills, especially in a retail context. Being able to engage effectively with multiple customers at once is crucial, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Showcase your previous retail experience by preparing specific examples of how you've met sales goals or provided exceptional customer service. This will demonstrate your capability to contribute positively to the store's performance.
✨Tip Number 4
Network with current or former employees of Kate Spade if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Muse IV (Sales Associate) - KS UK Covent Garden (7.5-14 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kate Spade's brand identity and values. Highlight your understanding of their playful sophistication and how it resonates with your personal style in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail, especially in luxury environments. Emphasise any previous roles where you demonstrated sales skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to meet sales goals. Mention specific examples from your past experiences that align with the responsibilities of the Muse role.
Highlight Communication Skills: Since effective communication is key in this role, ensure your application clearly demonstrates your proficiency in English and your ability to engage with customers and team members effectively.
How to prepare for a job interview at Tapestry
✨Show Your Passion for the Brand
Before the interview, immerse yourself in the world of Kate Spade. Familiarise yourself with their products, values, and brand story. During the interview, express your enthusiasm for the brand and how it resonates with your personal style.
✨Demonstrate Sales Skills
Prepare to discuss your previous retail experience and how you achieved sales goals. Be ready to share specific examples of how you've exceeded customer expectations and contributed to team success in a retail environment.
✨Emphasise Teamwork
Highlight your ability to work collaboratively with others. Share experiences where you supported your team in achieving targets or helped create a positive shopping experience for customers, showcasing your role as a brand ambassador.
✨Practice Customer Interaction Scenarios
Anticipate questions about handling various customer situations. Practice responses that demonstrate your ability to meet customer needs effectively while maintaining high energy on the sales floor, reflecting the Kate Spade service standards.
