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- Tasks: Support social workers with essential admin tasks in a dynamic team environment.
- Company: Join Nottinghamshire County Council, a leader in community welfare and support.
- Benefits: Enjoy hybrid working, competitive salary, and a commitment to diversity and inclusion.
- Why this job: Make a real impact in children's lives while developing your skills in a supportive culture.
- Qualifications: Strong admin skills and proficiency in Microsoft Office are essential; minute-taking experience is a plus.
- Other info: Driving licence preferred; guaranteed interviews for disabled applicants meeting criteria.
The predicted salary is between 22000 - 25000 £ per year.
We are looking for an enthusiastic, motivated and team-oriented individual to appoint into the post of Social Work Support Officer. As part of a busy social work team, you will provide essential administration support to Social Workers in Children’s Social Care.
You will need to be an experienced administrator with strong administration skills which includes having a working knowledge of Microsoft packages including Word, Excel, databases, PowerPoint and Outlook. Minute taking experience would be advantageous.
The successful candidates will also need to be highly organised, have excellent time management skills, be able to work towards and meet deadlines and be able to build up excellent interpersonal relationships with colleagues and service users alike.
This role will be the first point of contact for families, carers and partner agencies, and so the ideal candidate will be able to manage difficult conversations tactfully, respectfully and effectively over the telephone and occasionally in person. Therefore, successful candidates will need excellent listening, recording and typing skills to record information accurately onto our internal database system (Mosaic).
This role is an administration/office-based post; however, there may be a requirement for limited travel on occasion, and so a driving licence and access to a car would be advantageous.
Appointment to this post is subject to a Disclosure and Barring Service check. Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks. Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation. Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
Social Work Support Officer employer: Nottinghamshire
Contact Detail:
Nottinghamshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Work Support Officer
✨Tip Number 1
Familiarise yourself with the Mosaic database system, as it's crucial for recording information accurately. If you can, try to get some hands-on experience or tutorials on it before your interview.
✨Tip Number 2
Practice your communication skills, especially in handling difficult conversations. Role-playing scenarios with a friend can help you feel more confident when dealing with families and partner agencies.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or deadlines in previous roles. This will demonstrate your ability to thrive in a busy social work environment.
✨Tip Number 4
Research Nottinghamshire County Council's commitment to safeguarding and promoting welfare. Being knowledgeable about their values will help you align your answers during the interview and show that you're a good fit for the team.
We think you need these skills to ace Social Work Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Social Work Support Officer position. Highlight key skills such as administration, communication, and organisation that are essential for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills. Emphasise your administrative background, proficiency in Microsoft packages, and any experience with minute taking or working in social care settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention specific examples of how you've successfully managed difficult conversations or built relationships in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your information is clear and concise, as attention to detail is crucial for this position.
How to prepare for a job interview at Nottinghamshire
✨Showcase Your Administration Skills
Make sure to highlight your experience with Microsoft packages like Word, Excel, and Outlook during the interview. Be prepared to discuss specific examples of how you've used these tools in previous roles, especially in an administrative capacity.
✨Demonstrate Excellent Interpersonal Skills
Since this role involves being the first point of contact for families and partner agencies, it's crucial to convey your ability to handle difficult conversations tactfully. Share examples of past experiences where you successfully managed challenging interactions.
✨Emphasise Organisation and Time Management
The job requires excellent organisational skills and the ability to meet deadlines. Be ready to discuss how you prioritise tasks and manage your time effectively, perhaps by sharing a specific instance where you successfully juggled multiple responsibilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations related to social work support. Think about potential scenarios you might face in the role and prepare thoughtful responses that demonstrate your critical thinking and empathy.
