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- Tasks: Engage with customers through calls and emails to promote Amazon Freight services.
- Company: Join Amazon Freight, a fast-growing B2B start-up revolutionising logistics across Europe.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of an innovative team that values your input and fosters a collaborative culture.
- Qualifications: Fluent in German and English, with sales or customer service experience preferred.
- Other info: Diverse and inclusive workplace committed to equal opportunities for all.
The predicted salary is between 28800 - 43200 £ per year.
We are looking to hire a Sales Assistant as part of our EU Commercial Team. This person will be responsible for recruiting/growing European Shippers to our service as well as supporting our broader commercial team with valuable sales related activities.
Key job responsibilities:
- High volume outbound phone calls to perform sales pitching to establish if potential customers would benefit from Amazon Freight services.
- Launch new or grow existing Shippers (customers).
- Manage high volumes of inbound sales inquiries via email and our Customer Relationship Management software.
- Helping new customers become acquainted with our self service tools, providing a high level of first-contact customer service.
- Working with the Sales team to qualify leads for them, which they can then convert into revenue opportunities.
A day in the life:
We are looking to hire a Sales Assistant responsible for providing a warm introduction to inbound inquiries, and act on outbound sales campaigns to understand the full potential of our customer base. You will work with senior Business Development Managers to advance complex requests into revenue opportunities. The successful candidate will approach high volumes of clients with enthusiasm and help them to unlock their full potential either via pitching our services, supporting them through their onboarding or helping them to further integrate into Amazon Freight services and accelerate their growth.
About the team:
Amazon Freight (AF) is a B2B start-up within Amazon Transportation Services, Europe. AF allows businesses ("shippers") to use Amazon's transportation technology and network to transport products in across Europe. This is an innovative technology-driven solution for the logistics needs of all businesses, and is scaling rapidly. This role sits within the Amazon Freight Commercial team. Focusing on new customer experience, the Sales Assistant will welcome inbound customer applications, ensure we deliver the best first impression & seek to uncover future growth opportunities. They will work in collaboration with our senior sales team to ensure we support every customer with all their transport needs.
BASIC QUALIFICATIONS:
- Experience in sales/account management/customer service.
- Advanced proficiency in both German and English in both written and verbal communication (C1 Common European Framework of Reference, CEFR).
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
PREFERRED QUALIFICATIONS:
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Experience in working with multiple internal and external stakeholders (sellers, customers, key accounts).
- Additional language skills are helpful but not necessary (Particularly French or Chinese).
- Experience in at least one of the following: transportation, logistics, operations, financial analysis, retail buying, retail planning & allocation, consulting, negotiation, supply chain, telemarketing.
- Experience using CRMs such as SalesForce, and data tools such as Alchemy, Tableau or Google Analytics.
- Bachelor's degree.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our website for more information.
Sales Assistant, supporting DE, Amazon Freight employer: Redefined Ltd
Contact Detail:
Redefined Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant, supporting DE, Amazon Freight
✨Tip Number 1
Familiarise yourself with Amazon Freight's services and technology. Understanding the specifics of what we offer will help you pitch effectively during your interactions with potential customers.
✨Tip Number 2
Practice your sales pitch! Since you'll be making high-volume outbound calls, rehearsing your approach can help you sound confident and engaging when speaking to shippers.
✨Tip Number 3
Brush up on your CRM skills, especially if you have experience with tools like SalesForce. Being comfortable with these systems will allow you to manage inquiries more efficiently and support the sales team better.
✨Tip Number 4
Show enthusiasm for customer service! Highlight your ability to provide a warm introduction and excellent first-contact support, as this is crucial for building relationships with new customers.
We think you need these skills to ace Sales Assistant, supporting DE, Amazon Freight
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, or account management. Emphasise your proficiency in both German and English, as well as any experience with MS Office and CRM software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle high volumes of inquiries and your skills in sales pitching.
Highlight Relevant Skills: In your application, clearly outline your skills related to transportation, logistics, or customer service. If you have experience with data tools or additional languages, be sure to include those as well.
Showcase Your Customer Service Approach: Since the role involves providing first-contact customer service, describe your approach to customer interactions. Share examples of how you've successfully managed customer inquiries or supported clients in previous roles.
How to prepare for a job interview at Redefined Ltd
✨Showcase Your Sales Experience
Make sure to highlight any previous experience in sales, account management, or customer service. Be ready to discuss specific examples of how you've successfully engaged with clients and closed deals.
✨Demonstrate Language Proficiency
Since advanced proficiency in both German and English is required, prepare to showcase your language skills during the interview. You might be asked to conduct part of the conversation in German, so practice speaking confidently.
✨Familiarise Yourself with Amazon Freight
Research Amazon Freight and understand its services and technology. Being knowledgeable about the company will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises that simulate sales calls or customer interactions. Practising these scenarios can help you demonstrate your ability to pitch services and handle inquiries professionally.
