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- Tasks: Support the manager in leading a vibrant team and ensuring excellent customer service.
- Company: Village Hotel Club creates lively spaces for work, relaxation, and fun across the UK.
- Benefits: Enjoy discounts on stays, food, wellness memberships, and extensive training opportunities.
- Why this job: Join a fun, inclusive culture where your personality shines and you can make a real impact.
- Qualifications: A passion for hospitality, leadership skills, and a focus on customer satisfaction are essential.
- Other info: First-time managers are welcome to apply; this is your chance to grow and thrive!
The predicted salary is between 24000 - 36000 £ per year.
Our Pub and Grills are at the heart of the action, buzzing with energy and serving delicious food and drinks. This fun and demanding role allows you to own, work, and love every minute of it. You will support the Pub and Grill Manager with recruiting, training, and motivating the team to deliver outstanding service, ensuring both team and customers are satisfied.
At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth, we rely on you to deliver service that sets us apart from the competition.
Benefits include:
- Complimentary Health and Wellness Membership for you and a family member/friend worth £1,500 a year
- Discounted overnight stays at Village Hotels from £35 with breakfast
- Friends and Family discounted stays from £49 including breakfast
- 50% discount on Food and Drink at any Village Hotel Pub & Grill
- 30% discount in our Starbucks stores
- Training and development programs including Rising Stars and Talent Academy
- Mobile Gaming training platform
- Discounts and cashback on High Street Brands and Supermarkets
- Well-being and healthcare benefits, including mental health support and days off
- Financial wellbeing support via Wagestream
- Employee Assistance Programme
- Supportive, inclusive work environment with team events
- Reward and recognition schemes, anniversary rewards
- Electric car salary sacrifice scheme
- Birthday off guaranteed
- Health Cash plan and Sick pay Insurance
- Community engagement and employee recognition events
- Enhanced maternity and paternity benefits
- Company Pension scheme
- Life Insurance
What we need from you:
- Ownership mentality
- Focus on detail with customer at the heart
- Leadership in F&B
- Understanding of F&B operations and results-driven approach
- Motivational and passionate about team development
- Genuine passion for creating memorable hospitality experiences
Join us and be part of something new & special - Work, Grow & Play the Village Way!
Pub & Grill Assistant Manager ( First time appointment will be considered) employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub & Grill Assistant Manager ( First time appointment will be considered)
✨Tip Number 1
Familiarise yourself with the Village Hotel Club's values and culture. Understanding their emphasis on personality, individualism, and fun will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in hospitality or team leadership, even if it's informal. Share specific examples of how you've motivated a team or improved customer service to demonstrate your suitability for the role.
✨Tip Number 3
Prepare to discuss your understanding of food and beverage operations. Being able to articulate your knowledge of F&B trends and how they impact customer satisfaction can set you apart from other candidates.
✨Tip Number 4
Show your passion for creating memorable experiences. Think of ways you've gone above and beyond in previous roles to enhance customer satisfaction, as this aligns perfectly with what Village Hotel Club is looking for.
We think you need these skills to ace Pub & Grill Assistant Manager ( First time appointment will be considered)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Pub & Grill Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality, leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to motivate and develop a team.
Write a Personalised Cover Letter: In your cover letter, express your genuine passion for the hospitality industry and your understanding of F&B operations. Mention specific examples of how you've successfully led teams or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific experiences where you created memorable moments for customers, as this aligns with the company's focus on delivering outstanding service.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership abilities, especially in training and motivating a team. Discuss how you've successfully managed challenges in previous roles, highlighting your results-driven approach.
✨Understand the Business
Familiarise yourself with the Pub & Grill operations and the competitive landscape. Be ready to discuss how you can contribute to the business's success and improve customer satisfaction through innovative ideas.
✨Emphasise Team Development
Talk about your commitment to team development and how you plan to foster a supportive and inclusive environment. Mention any relevant training or development programmes you've been involved in, as this is crucial for the role.
