Customer Service Representative

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Join Us as a Customer Experience Assistant

We’re experts in betting and gaming, established since 1934. Join us as a Customer Experience Assistant, and we’ll train you from day one to speak the language of betting confidently with every customer.

Whether working in a team or independently, you’ll take pride in your work, ensuring the shop always looks its best, and be open to taking on additional responsibilities like opening and closing the shop.

Our goal is to provide all customers with a great experience, and your excellent customer service skills will be key to making this happen.

What’s in it for you?

• We pay the National Living Wage as a minimum to all colleagues, not just those over 25.
• Flexible shift patterns to balance work and home life.
• Opportunities for progression, supporting your career growth into roles like Customer Experience Manager or Head Office positions.
• 28 days’ holiday plus the chance to participate in our Sharesave scheme.
• Additional benefits including an extra day off on your birthday, subsidised travel (depending on location), and discounts on high street and holiday providers.

If you’re over 18 and want to #behindthebet with us, apply now and start speaking our language.

*Legal requirement – you must be over 18 to work in a betting shop or gamble.

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