Customer Service Coordinator

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Job Description

We are looking for a Customer Service Coordinator to join one of our clients based in the Coalville area. This is a great opportunity to join a supportive team and showcase your skillset.

Working Hours: Monday-Friday

Salary: £25,000-£30,000

The Role:

• Interact with engineers in a timely and effective way to provide the best in business customer service.
• Dispatch engineers according to their location and schedules.
• Keep in contact with customers to ensure they are updated throughout the process.
• Answer incoming calls and deal with customer requirements quickly and efficiently.
• Prepare quotations.
• Be the first point of contact for all customers.

The Candidate:

• Experience in a similar scheduling role.
• Excellent communication skills.
• Strong IT skills.
• Building and maintaining relationships.
• Time management skills.
• Ability to prioritize workload.
• Accuracy at record keeping.

Apply now to find out more!

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