At a Glance
- Tasks: Support the Settlements team with transaction processing and ensure customer satisfaction.
- Company: Join Zenith Bank, a leading bank connecting Nigeria and Europe with a focus on trade and investment.
- Benefits: Enjoy a competitive salary, learning opportunities, and a healthy work-life balance.
- Why this job: Be part of a dynamic team in a growing bank with a strong commitment to personal development.
- Qualifications: Looking for team players with attention to detail, good communication, and problem-solving skills.
- Other info: This is a 6-month fixed-term contract with a salary up to £35,000 based on experience.
The predicted salary is between 21000 - 35000 £ per year.
About Us:
Zenith Bank (UK) Limited (ZUK) is a subsidiary of Zenith Bank PLC, one of the top banks in Nigeria. The bank was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure.
Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success.
With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5-year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent.
Role Overview:
Support fellow members of the Settlements team in the processing of transactions for various denominations of customers. Interaction with other areas of the Bank will be required to ensure SLAs and customer satisfaction targets are realised.
Responsibilities:
- Fixed Income trade processing/settlement/custody
- Input of data entry transactions within tight timescales
- Involvement with project work and UAT
- Compliance with the FCA/PRA's Individual Conduct Rules, as outline below.
Skills/Knowledge Required:
- Team player
- Commercial awareness
- Attention to detail
- Aptitude to learn
- Problem solving
- Good communication skills
- Able to multi-task
- Leadership skills
- Ability to work under pressure
- Ability to meet deadlines
- Negotiation skills
- Decision making
- Excellent numeracy skills
This is a 6 Month Fixed Term Contract position paying up to £35,000 based on experience.
Settlements Support Officer employer: Zenith Bank Limited.
Contact Detail:
Zenith Bank Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Settlements Support Officer
✨Tip Number 1
Familiarize yourself with the specific financial products and services that Zenith Bank offers, especially those related to trade and investment flows between Nigeria and Europe. This knowledge will help you demonstrate your commercial awareness during the interview.
✨Tip Number 2
Highlight your experience in data entry and transaction processing, as these are crucial for the Settlements Support Officer role. Be prepared to discuss any relevant tools or software you've used in previous positions.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully navigated challenges in past roles. This will illustrate your ability to work under pressure and meet deadlines.
✨Tip Number 4
Since teamwork is emphasized in this role, think of instances where you've collaborated effectively with others. Be ready to share these experiences to demonstrate your ability to be a team player.
We think you need these skills to ace Settlements Support Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Settlements Support Officer position. Make sure you understand the responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience related to trade processing, data entry, or compliance. Use specific examples to demonstrate your attention to detail and ability to work under pressure.
Showcase Your Skills: Make sure to highlight key skills mentioned in the job description, such as problem-solving, communication, and numeracy skills. Provide concrete examples of how you've successfully used these skills in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for working at Zenith Bank. Mention how your values align with the bank's commitment to staff well-being and personal development.
How to prepare for a job interview at Zenith Bank Limited.
✨Show Your Team Spirit
As a Settlements Support Officer, being a team player is crucial. Highlight your experiences working in teams and how you contributed to achieving common goals. Share specific examples of how you supported colleagues in past roles.
✨Demonstrate Commercial Awareness
Understand the banking industry, especially in relation to trade and investment flows between Nigeria and Europe. Be prepared to discuss current trends and how they might impact Zenith Bank's operations. This shows that you are not just looking for a job, but are genuinely interested in the bank's mission.
✨Emphasize Attention to Detail
In this role, accuracy is key. Prepare to discuss situations where your attention to detail made a difference, whether in data entry or compliance tasks. You could even bring examples of how you’ve caught errors before they became issues.
✨Prepare for Problem Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you faced challenges, how you approached them, and what the outcomes were. This will demonstrate your ability to think critically and work under pressure.