Operational Support Officer

Coventry Full-Time No home office possible

Jobs and careers with Coventry City Council

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

Open and fair: We are fair, open, and transparent.
Nurture and develop: We help and encourage everyone to be their best and do their best.
Engage and empower: We talk and listen to others, working together as one.
Create and innovate: We embrace new ways of working to continuously improve.
Own and be accountable: We work together to deliver the best services for our residents.
Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias.

Join us at Coventry City Council on our journey to shape a brighter future for the city\’s children, young people, and families! As a \’Good\’ Local Authority, we strive for excellence and place children and young people at the heart of our practice. We\’re seeking individuals who are enthusiastic, flexible, and eager to develop their skills.

In our Professional Support Service, you\’ll play a vital role supporting Children’s Services on an administrative basis, contributing significantly to positive outcomes for vulnerable children and families. Join our passionate team, and together, let\’s make a meaningful impact on the lives of Coventry\’s children!

What is the job role?

Join us at an exciting time and be part of the Professional Support Service’s journey. We work with colleagues across Children’s Services to contribute to positive outcomes for vulnerable children and families across the City.

We have a 18.5 hours per week, permanent part-time position available with our Professional Support Team, based on the 1st Floor, Moat House Leisure Centre.

This role will be based at our Wood End Children\’s Social Care Office. It is a fast-paced, energetic, and exciting environment where you will be part of a close-knit team ensuring the child\’s journey within Children’s Services is optimal.

You will work closely with peers, staff, and managers, handling emails, minuting meetings, updating case management systems, and working efficiently in a dynamic environment.

If you have extensive administrative experience, including proficiency in Microsoft Office, great attention to detail, and excellent communication skills, then this role is for you!

You will promote a positive working culture where children are at the heart of everything we do.

This post is exempted under the Rehabilitation of Offenders Act 1974, and appointment will be conditional upon a satisfactory DBS check.

This position is open to all applicants; however, we are unable to offer visa sponsorship. All applicants must have the right to work in the UK for at least 2 years.

Who are we looking for?

We are seeking someone who:

Has a flexible approach
Is a self-starter
Has strong organizational skills and the initiative to prioritize workload
Thrives in a busy, diverse environment
Has great attention to detail and excellent communication skills

If this sounds like you, we want to hear from you!

For an informal discussion about this role, please email: Lisa.Judge@coventry.gov.uk

Previous applicants please do not apply.

If you need help with your application, visit our accessibility page for support.

Guaranteed Interview Scheme – We offer guaranteed interviews for specific groups, including:

Members of the Armed Forces and veterans
Individuals currently in care or with a care history
Persons with disabilities or long-term health conditions

Full details on the application process are on our jobs page under \’Coventry City Council Application Process\’. Applications using AI without justification will be rejected.

About Coventry

Coventry has a proud, innovative, and creative spirit, with a history of community-driven social change.

We are vibrant, challenging, youthful, and diverse. We are committed to excellence, with around 5100 staff from varied backgrounds, focused on serving our community effectively.

To deliver excellent services, we need talented people dedicated to making a difference.