Spanish & German speaking Customer Service Executive

SPANISH AND GERMAN SPEAKING CUSTOMER SERVICE EXECUTIVE

LANGUAGES
Fluent Spanish is essential as well as a good level of German and English

LOCATION
South West London (zone 3) – THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY

SALARY
£28,000 – £30,000

COMPANY AND BACKGROUND
Our client is a world leading exporter of some of the world’s most recognised brands in the luxury goods sector.

JOB RESPONSIBILITIES
This is a fantastic opportunity to join a fairly small but very friendly and supportive international team as a Spanish & German speaking Export Customer Service Executive.

You will be responsible for offering full B2B support to clients, agents and distributors and will include the following duties and responsibilities:

Initially it will be a 1 year contract but with excellent prospects for a permanent position.

• Placing customer orders for products
• Advising customers of queries on orders and finding solutions for them
• Dealing with customer complaints
• Liaising with courier and freight companies
• Monitoring the efficiency of the export operations in the territories you are responsible for
• Providing support to the Export Sales Teams

CANDIDATE EXPERIENCE / SKILLS

• Fluent Spanish is essential as well as a good level of German and English
• Previous customer service experience or administrative experience is essential
• A clear and confident communicator
• Effective at prioritising and able to work to deadlines and under pressure

SALARY
£28,000 – £30,000 pa depending on experience plus benefits

WORKING HOURS ARE MONDAY TO FRIDAY, ALTERNATING BETWEEN 8.00 – 16.00 OR 9.00 – 17.00

CONTACT: Lisa Grimes

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