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- Tasks: Support the team in driving sales and enhancing the shopping experience.
- Company: Join Garden House Hospice Care, a charity focused on community support and pre-loved goods.
- Benefits: Enjoy flexible hours, weekend work, and the chance to make a difference.
- Why this job: Be part of an exciting store renovation and help elevate local shopping culture.
- Qualifications: Retail experience, people management skills, and a passion for customer service are essential.
- Other info: Part-time role with 15 hours per week; must be flexible for other locations.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for an Assistant Store Manager with a passion for pre-loved goods to support the team at our Store on the High Street in Royston! This is an exciting time to be joining our retail team as we embark on ambitious plans to renovate our stores. By adding a little love to our pre-loved shops, we hope to not only increase vital income, but elevate the shopping experience for our community.
What does the Assistant Store Manager role involve?
- Driving sales and promoting Gift Aid to reach maximum revenue potential
- Maintaining a high standard of display, presentation and cleanliness throughout the store
- Seeking new opportunities to market the store, including organising promotional events and activities locally and via social media
- Managing the deliveries and collections of donated goods and delivering an excellent standard of customer service
- Working collaboratively with the Store Manager to build and develop a motivated team of staff and volunteers
This is a part-time role of 15 hours/2 days per week. Our stores are open 7 days a week so this role will require weekend working on a rota basis. Candidates should be flexible as there may be the need to work in other shop locations as required.
What skills are we looking for in an Assistant Store Manager?
- Retail experience, ideally within the Charity sector
- Have experience in people management, including experience of working with and managing volunteers
- Great communication skills along with a can-do attitude
- A creative flair and passion for customer service
- Be confident working in a fast-paced environment
- Be proactive, driven and commercially aware
- Have strong IT skills with a good knowledge of Excel/Word/Outlook packages
- Aspire to the Charity’s ethos and values
Interested? If you’d like to find out more about our Assistant Store Manager role, please contact the store directly on: royston.shop@ghhospicecare.org.uk. Closing date for applications: 20th June 2025. Please note that we are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found. Whilst we’d love to get back to everyone who applies to our roles, we will only be in touch if your application is successful; if you have not heard from us within 28 days, please assume you have been unsuccessful on this occasion. Garden House Hospice Care are proud to be disability confident and reasonable adjustments will be made for applicants with disabilities. We celebrate and embrace diversity and thus encourage applications from a variety of backgrounds, perspectives, knowledge and skills. We can only accept applications from candidates with the Right to Work in the UK. Safeguarding is of paramount importance to us; all successful candidates are required to undergo a DBS check, regardless of role.
Assistant Store Manager, Royston employer: Garden House Hospice Care
Contact Detail:
Garden House Hospice Care Recruiting Team
royston.shop@ghhospicecare.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager, Royston
✨Tip Number 1
Familiarise yourself with the charity sector and its values. Understanding the ethos of the organisation will help you align your passion for pre-loved goods with their mission, making you a more appealing candidate.
✨Tip Number 2
Showcase your retail experience by preparing examples of how you've driven sales or improved customer service in previous roles. Be ready to discuss specific strategies you've implemented that could be beneficial in this position.
✨Tip Number 3
Network within the local community and online platforms. Engaging with local events or social media groups related to charity work can provide insights into the community's needs and how you can contribute as an Assistant Store Manager.
✨Tip Number 4
Prepare to discuss your experience managing teams, especially volunteers. Highlight your leadership style and how you motivate others, as this is crucial for building a strong team in the store.
We think you need these skills to ace Assistant Store Manager, Royston
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Store Manager position. Tailor your application to highlight your relevant experience in retail and people management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, particularly within the charity sector. Emphasise your people management skills and any creative initiatives you've led in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for pre-loved goods and how you align with the charity's ethos. Mention specific examples of how you've driven sales or improved customer service in past positions.
Highlight Flexibility and Teamwork: Since the role requires weekend work and potential shifts in other locations, make sure to mention your flexibility. Also, discuss your ability to work collaboratively with a team, especially in managing volunteers.
How to prepare for a job interview at Garden House Hospice Care
✨Show Your Passion for Pre-Loved Goods
Make sure to express your enthusiasm for pre-loved items during the interview. Share any personal experiences or stories that highlight your appreciation for sustainability and how it aligns with the charity's mission.
✨Demonstrate Your People Management Skills
Prepare examples of how you've successfully managed teams or worked with volunteers in the past. Highlight your ability to motivate others and create a positive working environment, as this is crucial for the role.
✨Be Ready to Discuss Marketing Ideas
Think about creative ways to promote the store and engage the community. Be prepared to share your ideas on local events or social media strategies that could help increase footfall and sales.
✨Highlight Your IT Proficiency
Since strong IT skills are essential, be ready to discuss your experience with Excel, Word, and Outlook. You might even want to mention specific tasks you've accomplished using these tools to demonstrate your competence.
