At a Glance
- Tasks: Lead daily store operations and develop a passionate team to deliver exceptional customer service.
- Company: Join Angling Direct, the UK's top fishing tackle retailer, expanding rapidly in the angling industry.
- Benefits: Enjoy 40% staff discount on Advanta products and 25% on other brands after probation.
- Why this job: Be part of a supportive team that shares your passion for fishing and customer satisfaction.
- Qualifications: Must have solid fishing knowledge, retail experience, and strong leadership skills.
- Other info: Opportunity to grow within a thriving business while inspiring fellow anglers.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking a motivated individual to join our growing team as a Store Manager in our new Willenhall store to lead a team to success and help us continue delivering exceptional service and expert advice to our customers.
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability. If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do:
- Take full ownership of the day-to-day operations of the store.
- Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives.
- Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability.
- Meet and exceed sales targets through effective training, motivation and mentoring of staff.
- Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards.
- Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures.
- Maintain excellent visual merchandising standards.
- Conduct regular performance appraisals, identify training needs and support career development.
- Manage and resolve any staff or customer issues, including complaints and grievances.
- Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals.
- Liaise with the marketing team to implement and maintain marketing strategies.
What We Are Looking For:
- Passionate anglers with solid fishing product knowledge.
- Knowledge of health and safety standards.
- Experience of working in a retail environment with proven success in leading and motivating teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Team players who are motivated to meet targets and achieve business goals.
- Ability to build effective teams, motivate others and manage conflict with confidence.
Why Join Us?
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Store Manager - Willenhall 42.5 Hours employer: VanWonen
Contact Detail:
VanWonen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Willenhall 42.5 Hours
✨Tip Number 1
Familiarise yourself with the latest trends and products in the fishing industry. Being knowledgeable about the gear and techniques will not only impress during interviews but also show your genuine passion for the role.
✨Tip Number 2
Network with other professionals in the angling community. Attend local fishing events or join online forums to connect with potential colleagues and gain insights into what makes a successful Store Manager in this field.
✨Tip Number 3
Prepare to discuss your leadership style and how you’ve successfully motivated teams in the past. Think of specific examples where you’ve improved customer service or sales, as these will resonate well with the hiring team.
✨Tip Number 4
Showcase your problem-solving skills by preparing scenarios where you effectively handled customer complaints or staff conflicts. This will demonstrate your ability to maintain a positive store environment and ensure customer satisfaction.
We think you need these skills to ace Store Manager - Willenhall 42.5 Hours
Some tips for your application 🫡
Show Your Passion for Fishing: In your application, make sure to highlight your passion for fishing. Share any relevant experiences or knowledge you have about fishing products and techniques, as this will resonate with Angling Direct's mission.
Demonstrate Leadership Skills: Since the role requires leading a team, emphasise your previous leadership experiences. Provide examples of how you've motivated and developed teams in past roles, showcasing your ability to achieve business objectives.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Focus on your retail experience, customer service achievements, and any specific knowledge related to health and safety standards.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Mention why you want to work at Angling Direct and how you can contribute to their goal of providing exceptional service to customers.
How to prepare for a job interview at VanWonen
✨Show Your Passion for Fishing
Make sure to express your enthusiasm for fishing during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the hiring team at Angling Direct.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific strategies you used to motivate and develop your colleagues, as this role requires strong leadership to achieve business objectives.
✨Understand Customer Service Excellence
Be ready to discuss what exceptional customer service means to you. Provide examples of how you've ensured customer satisfaction in previous roles, as this is crucial for maintaining the high standards expected at Angling Direct.
✨Familiarise Yourself with Store Operations
Research the day-to-day operations of a retail store, especially in the fishing tackle industry. Be prepared to talk about how you would manage store administration, compliance, and visual merchandising to optimise store performance.