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- Tasks: Assist customers, manage stock, and support the dispensary team in a vibrant pharmacy environment.
- Company: Join the largest Co-operative Pharmacy group dedicated to community health and wellbeing.
- Benefits: Enjoy up to 30 days annual leave, pension contributions, discounts, and wellbeing initiatives.
- Why this job: Make a real difference in patients' lives while developing your career in a supportive team.
- Qualifications: Level 2 qualification in Pharmacy Services Assistant or equivalent is required.
- Other info: Full training provided; no prior experience necessary, just a passion for customer service!
The predicted salary is between 24000 - 36000 ÂŁ per year.
About the role:
Our community pharmacies play a key part in caring for the health and wellbeing of our customers. As the largest Co-operative Pharmacy group, our pharmacies offer so much more than just exceptional customer service! From prescriptions and flu vaccines to podiatry, we’re passionate about looking after the health needs of our patients.
Joining us as either a Pharmacy Services Assistant or Dispensing Technician, you’ll be joining an enthusiastic and hardworking team of colleagues that work together to make a positive difference to the lives of their patients. From working the counter to assisting in the dispensary and keeping the branch ready for customers, there is a wide range of duties for you to be involved in, such as:
- Delivering exceptional customer service, providing health advice and services to our patients through engaging conversations.
- Ensuring that every customer leaves the pharmacy feeling informed and confident about their healthcare needs.
- Keeping the shop floor fully stocked and ready for customers through accepting and working deliveries and completing stock takes.
- Delivering the technical aspects of the dispensary, allowing and ensuring the safe supply of medicines. This could be through ordering medicines, labelling, dispensing, and supporting the collection of prescriptions.
- Assisting with sales and general store duties including creating product displays and cash transactions.
About You
It isn’t just about experience or knowledge; we’re looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacies. To be successful in joining our team, you’ll need to show us:
- A natural ability to build meaningful relationships with both patients and colleagues.
- An upbeat, caring, and confident manner when serving and advising patients.
- An enthusiasm and talent for problem solving, eager to take on new challenges and experiences.
- A methodical and accurate approach to practical tasks, using your own initiative and teamwork skills to aid you.
- Experience of working in a retail background and using a stock control system would be desirable but not essential as full training is provided.
- For this role, must have a Level 2 qualification in Pharmacy Services Assistant, Pharmacy Advisor, Dispensing and/or Equivalent.
Benefits
This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our communities. In addition to working for a growing co-operative business, we offer our colleagues fantastic benefits, including:
- Up to 30 days annual leave (pro-rata) including bank holidays.
- Pension scheme (with up to 12% employer contributions).
- Generous colleague discount rates across our family of businesses.
- Annual discretionary colleague bonuses to reward you for your hard work.
- Free tea and coffee provisions for all colleagues during rest breaks at work.
- Wellbeing initiatives and community engagement opportunities.
We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. We work closely with the University of Lincoln School of Pharmacy, where some of our qualified Pharmacists are employed as Teacher Practitioners. Others expand in their roles through working as a clinical Pharmacist/Independent Prescriber in local GP surgeries or community hospitals.
About Us
From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We’re owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!
We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email careers@lincolnshire.coop.
We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.
Pharmacy Services Assistant employer: Lincolnshire Co-op
Contact Detail:
Lincolnshire Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Services Assistant
✨Tip Number 1
Familiarise yourself with the services offered by our pharmacies. Understanding the range of health services, from prescriptions to flu vaccines, will help you engage confidently with customers and demonstrate your passion for healthcare.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's through a phone call or in-person conversation, highlight your ability to build relationships and provide health advice, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. Think of examples where you've tackled challenges in a retail environment, as this will demonstrate your enthusiasm and readiness to take on new experiences.
✨Tip Number 4
Research our company values and community initiatives. Being knowledgeable about our commitment to local communities will show that you're not just looking for a job, but are genuinely interested in being part of our mission.
We think you need these skills to ace Pharmacy Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Pharmacy Services Assistant. Emphasise any customer service experience and your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and healthcare. Mention specific examples of how you've built relationships with customers or solved problems in previous roles.
Highlight Relevant Qualifications: Clearly state your Level 2 qualification in Pharmacy Services Assistant or equivalent in your application. If you have any additional training or certifications, be sure to include those as well.
Show Enthusiasm: In your application, convey your enthusiasm for the role and the company. Mention why you want to work for this co-operative pharmacy and how you can contribute to their mission of caring for the community.
How to prepare for a job interview at Lincolnshire Co-op
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction, as this is a key aspect of the Pharmacy Services Assistant role.
✨Demonstrate Your Teamwork Skills
Highlight your ability to work collaboratively with colleagues. Discuss any experiences where you successfully contributed to a team effort, as teamwork is essential in a pharmacy setting.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle specific situations that may arise in a pharmacy, such as dealing with a difficult customer or managing stock levels. This shows your problem-solving skills and practical approach.
✨Research the Company Values
Familiarise yourself with the co-operative's values and community focus. Be prepared to discuss how your personal values align with theirs, as they are looking for candidates who will be ambassadors for healthcare.
