Relief Retail Security Officer- North Wales
Relief Retail Security Officer- North Wales

Relief Retail Security Officer- North Wales

Prestatyn Full-Time No home office possible
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At a Glance

  • Tasks: Ensure safety, manage incidents, and provide a visible security presence across various locations.
  • Company: Join Carlisle Support Services, a leading brand working with top UK companies like Tesco and Jaguar Land Rover.
  • Benefits: Enjoy competitive pay, flexible hours, health plans, discounts, and career development opportunities.
  • Why this job: Gain valuable skills, work in a dynamic environment, and enjoy the flexibility to fit your lifestyle.
  • Qualifications: Must be 18+, hold an SIA licence, and have a reliable work history; customer service experience is a plus.
  • Other info: Flexible shifts available; perfect for students or those seeking supplementary income.

Relief Retail Security officer - Carlisle Support Services working in Partnership with Tesco.

The benefits:

  • A competitive hourly rate of pay – paid monthly
  • Access to Company Pension Scheme after qualifying period
  • Health and Wellbeing Plans
  • Wagestream - financial flexibility and instant access to earned and authorised wages
  • Fizz Benefits – discounts, rewards, and benefits, helping you save money every day
  • Full induction, ongoing training, and career development
  • Quality kit and uniform, everything you need to perform your role effectively
  • Funded SIA top up training
  • Employee Assistance Program
  • Refer a Friend Scheme

The role:

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

As a relief officer you will cover holidays and sickness across various locations, you tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm with some sites having midnight finishes. The role will include varying hours but can be used as a full time role (greater flexibility around travel and working hours needed) or to supplement to your main income.

Hours: Varying hours covering a variety of shifts that include 6am-3pm, 3pm-11pm/midnight

Pay: £14.30 per hour

Your core role will include but not be limited to the following activities:

  • Ensure colleague safety, providing a sense of assurance for all
  • Provide a smart, visible, proactive, and engaging security presence and deterrent
  • Effective conflict management, always taking control of incidents
  • Control access and egress, conducting security patrols to deter crime
  • Able to proactively and professionally engage with the public
  • Be aware of hazards and incidents, and responding appropriately
  • Providing guidance, information and directing customers as a first point of contact
  • Managing and following safety and security processes and procedures
  • Working as part of a team, building strong working relationships

The ideal candidate:

  • At least 18 years old – a legal requirement to work in a front-line licensable activity
  • SIA Guarding or Door Supervision licence
  • 5 years checkable work and address history
  • Reliable, punctual, flexible, and smart in appearance
  • Friendly, approachable, and always professional
  • Enthusiastic and motivated to do a great job
  • Ideally some experience within a Security environment or a customer facing role
  • Able to interact with clients and customers in a positive manner
  • Some experience working within a Security environment and working as part of a team
  • Effective people skills, able to interact with clients and customers in a positive manner

Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us:

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

Equality, Diversity, and Inclusion:

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.

Relief Retail Security Officer- North Wales employer: Carlisle Support Services

Carlisle Support Services is an excellent employer, offering a competitive hourly rate and a range of benefits including health and wellbeing plans, financial flexibility through Wagestream, and ongoing training for career development. With a commitment to equality, diversity, and inclusion, employees enjoy a supportive work culture that values their contributions while providing opportunities to work with prestigious clients like Tesco across North Wales.
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Contact Detail:

Carlisle Support Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Retail Security Officer- North Wales

✨Tip Number 1

Familiarise yourself with the specific security protocols and procedures that are commonly used in retail environments. Understanding these will not only help you during interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former security officers, especially those who have worked in retail settings. They can provide valuable insights into the day-to-day responsibilities and challenges of the role, which can be beneficial for your application.

✨Tip Number 3

Highlight any relevant experience you have in customer service or conflict management. Being able to effectively engage with the public is crucial in this role, so showcasing these skills can set you apart from other candidates.

✨Tip Number 4

Be prepared to discuss your flexibility regarding working hours and locations. As a relief officer, your ability to adapt to varying shifts and sites is essential, so emphasising your willingness to accommodate these needs can strengthen your application.

We think you need these skills to ace Relief Retail Security Officer- North Wales

Strong Communication Skills
Conflict Management
Customer Service Orientation
Attention to Detail
Proactive Engagement
Teamwork
Reliability and Punctuality
Flexibility in Working Hours
Professional Appearance
Knowledge of Security Procedures
Ability to Handle Incidents
Problem-Solving Skills
Understanding of Health and Safety Regulations
Basic IT Skills for Reporting

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Relief Retail Security Officer position. Tailor your application to highlight relevant skills and experiences that align with the role.

Highlight Relevant Experience: Emphasise any previous experience in security or customer-facing roles. Mention specific situations where you demonstrated effective conflict management, teamwork, and communication skills, as these are crucial for this position.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Explain why you want to work with Carlisle Support Services and how your background makes you a suitable candidate.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a security officer.

How to prepare for a job interview at Carlisle Support Services

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Relief Retail Security Officer. Be prepared to discuss how your skills and experiences align with the role, especially in areas like conflict management and customer interaction.

✨Showcase Your People Skills

As this role involves engaging with the public and ensuring their safety, highlight any previous experience where you've successfully interacted with customers or managed conflicts. Use specific examples to demonstrate your ability to remain calm and professional under pressure.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the smart appearance expected in the role of a security officer.

✨Ask Insightful Questions

Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or opportunities for career development. It shows your genuine interest in the position and helps you assess if the company is the right fit for you.

Relief Retail Security Officer- North Wales
Carlisle Support Services
Location: Prestatyn
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