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For Companies At a Glance
- Tasks: As a Key Holder, you'll drive sales and deliver top-notch customer service.
- Company: Crew Clothing Company celebrates timeless British style with a focus on community and creativity.
- Benefits: Enjoy a uniform contribution, future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive culture that values your growth and celebrates your achievements.
- Qualifications: Customer service skills and retail experience are essential; luxury fashion experience is a plus.
- Other info: This part-time role offers 12 hours per week with keyholder responsibilities.
At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments.
Purpose Of The Role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
- Essential
- Customer service focused
- Good communication skills
- Experience in retail industry
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
Skills
- Fashion Retail
- Customer Service
- Cash handling
- Visual merchandising
Key Holder employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos and style will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous retail experience, especially in customer service. Be ready to share specific examples of how you've successfully handled customer interactions or resolved issues.
✨Tip Number 3
Showcase your flexibility and adaptability. Since the role requires meeting the needs of the store, be prepared to discuss times when you've adjusted your approach to meet changing circumstances.
✨Tip Number 4
Demonstrate your knowledge of multi-channel shopping options. Being able to explain how these options enhance customer satisfaction can set you apart from other candidates.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Holder role at Crew Clothing Company. Familiarise yourself with their values and the responsibilities outlined in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated strong communication skills and a passion for fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific examples of how you've achieved sales targets or provided excellent customer service in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Crew Clothing Company values a genuine passion for their products. Make sure to express your enthusiasm for the brand and its values during the interview. Share any personal experiences with their clothing or how you relate to their spirit of the south coast.
✨Demonstrate Customer Service Skills
As a Key Holder, you'll need to excel in customer service. Prepare examples from your past experiences where you provided outstanding service, resolved issues, or went above and beyond for a customer. This will show that you understand the importance of customer loyalty.
✨Familiarise Yourself with Multi-Channel Shopping
Crew Clothing promotes multi-channel shopping options. Research these options and be ready to discuss how you would promote them to customers. This shows that you're proactive and understand modern retail practices.
✨Prepare for Flexibility Questions
Flexibility is key in retail. Be ready to discuss how you've adapted to changing situations in previous roles. Highlight your ability to meet the needs of the store and your willingness to take on various responsibilities as a Key Holder.
