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For Companies At a Glance
- Tasks: Create unforgettable customer experiences in our luxury fashion department.
- Company: Join Harrods, a world-renowned luxury department store with top designers and brands.
- Benefits: Enjoy a competitive salary, commission, and generous discounts across our store and restaurants.
- Why this job: Be part of a dynamic team that values curiosity, collaboration, and ambition in a vibrant environment.
- Qualifications: Retail or hospitality experience is preferred; a passion for exceptional service is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds to create an exceptional team.
The predicted salary is between 27800 - 38920 ÂŁ per year.
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe.
As a Sales Associate within our cutting-edge Fashion departments, you’ll enjoy a package that includes a salary of £27,800 + commission, as well as access to our renowned Harrods benefits, including generous discounts across our store and restaurants.
About The Role
Our Sales Associates are at the heart of what we do and, as the face of our iconic brand, you will be responsible for creating world class customer experiences for each and every customer. Our Sales Associates take time to understand and learn about our customers, combining the “Art of Selling” with their comprehensive product knowledge; this tailored service approach leads to achieving sales targets as well as repeat customer visits.
As the world’s leading luxury department store, our teams are curious, collaborative and ambitious. They are at the forefront of industry trends and strive to exceed in every aspect of the role. You can expect each day to bring a new challenge and experience; our teams are trusted to work with autonomy whilst ensuring high visual merchandising standards, adequate stock levels and replenishment, championing our Harrods Rewards scheme and our customer feedback surveys.
About You
You will be an exceptional professional with a strong foundation in retail or hospitality, and have best in class experience in providing a memorable service to our clients. You will be dedicated and disciplined in your work, and be a leading example of excellence in your team. You will be ambitious and excited by your sales targets, striving to achieve our group mission whilst continually learning and developing to achieve more. Your high standards will set you apart, taking pride in your appearance, punctuality and adherence to Harrods policies.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a supportive environment to inspire your best work, we provide abundant opportunities to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
Sales Associate - Fashion employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Fashion
✨Tip Number 1
Familiarise yourself with Harrods' brand values and customer service philosophy. Understanding what makes Harrods unique will help you align your approach during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Stay updated on current fashion trends and luxury brands. Being knowledgeable about the latest styles and designers will not only impress your interviewers but also show that you're passionate about the industry.
✨Tip Number 3
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to showcase your ability to create memorable customer experiences, which is crucial for a Sales Associate at Harrods.
✨Tip Number 4
Network with current or former employees of Harrods. They can provide valuable insights into the company culture and expectations, helping you tailor your approach and stand out as a candidate.
We think you need these skills to ace Sales Associate - Fashion
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Harrods is looking for in a Sales Associate. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your retail or hospitality experience, focusing on customer service excellence and sales achievements. Use specific examples that demonstrate your ability to create memorable customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and luxury retail. Mention how your personal values align with Harrods' commitment to exceptional service and teamwork.
Showcase Your Personality: In your application, let your personality shine through. Harrods values authenticity, so share what makes you unique and how you can contribute to their diverse team culture.
How to prepare for a job interview at Harrods
✨Showcase Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Discuss your favourite designers or trends and how they inspire your personal style. This will demonstrate your genuine interest in the role and the brand.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Highlight situations where you went above and beyond to meet a customer's needs, as this aligns with Harrods' commitment to creating world-class customer experiences.
✨Research Harrods and Its Values
Familiarise yourself with Harrods' history, values, and current initiatives. Understanding the brand's ethos will help you articulate why you want to work there and how you can contribute to their mission of excellence.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. Practice how you would approach a customer looking for assistance, showcasing your product knowledge and ability to create a tailored shopping experience.
