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- Tasks: Support individuals in need with practical and emotional assistance.
- Company: Join the British Red Cross, a leading humanitarian organisation.
- Benefits: Enjoy 36 days of annual leave, flexible working, and discounts.
- Why this job: Make a real difference in people's lives while building meaningful relationships.
- Qualifications: No experience needed; just a caring attitude and good communication skills.
- Other info: Fixed term contract until March 2026; applications close on 8th June 2025.
The predicted salary is between 22932 - 22932 £ per year.
Location: Hampshire (Portsmouth area)
Salary: £22,932 FTE (£13,759 for 21-hour week) per annum
Hours: 21 per week (typically working 9am - 5pm, Mon, Thur, Fri each week)
Fixed term contract until 31st March 2026
Driving Requirement: Full UK licence, at least 2 years
Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector? We are looking for a passionate and enthusiastic person with great people skills to join our Health and Local Crisis Response service as a Service Support Worker. If you have a caring, patient, and helpful nature you could make a tangible difference to someone's life. No professional experience? No problem. If you can make someone feel cared for and comfortable then you'd be a perfect fit for us.
Our service support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Independent Living be rewarding, it can also provide extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. It's not just a job, but an amazing way to give back to your community.
A day in the life of a Service Support Worker will involve:
- Providing practical and emotional support (telephone calls, welfare checks, shopping etc) and guidance to service users.
- Providing reactive, focused, and flexible support to adults following a hospital stay to enable early discharge.
- Responding to referrals from Clinicians and Community Health Professionals.
- Assessing service users' needs, completing and following a support plan for the individual.
- Supporting service users in the weeks after hospital discharge or to prevent readmission.
- Taking someone to a hospital appointment that they otherwise couldn't get to or picking up prescriptions and shopping.
To be a successful Service Support Worker, you'll need:
- A good knowledge of services provided by the NHS and Social Care.
- To be able to make things great. You know how to improve service quality for the benefit of users.
- To be professional. You can deal with queries in a diplomatic and confidential manner.
- To love being flexible. Working hours out with the norm suits you.
There is no personal care or administration of medication for this role.
Interested? Closing date for applications is 23.59 on Sunday 8th June 2025.
In Return For Your Commitment And Expertise, You'll Get:
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support: Access to mental health and wellbeing assistance.
- Team Working: Support our mission in a collaborative team.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.
Together, we are the world's emergency responders.
Support Worker employer: AVS Newcastle ltd
Contact Detail:
AVS Newcastle ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Familiarise yourself with the services provided by the NHS and Social Care in your area. Understanding these services will not only help you in interviews but also show your genuine interest in the role and the community you'll be serving.
✨Tip Number 2
Highlight your people skills during any informal conversations or networking events. Engaging with current support workers or professionals in the field can provide insights and demonstrate your enthusiasm for helping others.
✨Tip Number 3
Be prepared to discuss scenarios where you've shown flexibility and adaptability. This role requires a willingness to adjust to the needs of service users, so having examples ready can set you apart from other candidates.
✨Tip Number 4
Consider volunteering or shadowing a support worker before applying. This hands-on experience can give you a better understanding of the role and allow you to speak more confidently about your commitment to making a difference.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Support Worker. Highlight key skills such as empathy, flexibility, and communication in your application.
Tailor Your CV: Customise your CV to reflect relevant experiences and skills that align with the role. Emphasise any volunteer work or personal experiences that demonstrate your caring nature and ability to support others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the health and social care sector. Use specific examples to illustrate how you can make a difference in someone's life.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at AVS Newcastle ltd
✨Show Your Passion for Helping Others
Make sure to express your genuine enthusiasm for supporting people in need. Share personal experiences or motivations that drive you to work in the health and social sector, as this role is all about making a difference in someone's life.
✨Demonstrate Your People Skills
Since this position requires great interpersonal skills, be prepared to discuss how you've effectively communicated and built relationships with others in the past. Use examples that highlight your ability to connect with diverse individuals.
✨Familiarise Yourself with Relevant Services
Research the services provided by the NHS and Social Care, as well as the specific needs of the community in Hampshire. Being knowledgeable about these services will show your commitment and readiness to support service users effectively.
✨Emphasise Flexibility and Adaptability
This role requires a flexible approach to working hours and tasks. Be ready to discuss situations where you've had to adapt quickly to changing circumstances, demonstrating your willingness to go above and beyond for those you support.
