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- Tasks: Lead a dynamic team to ensure top-notch service delivery and quality management.
- Company: Join ABM, a global leader in integrated facility services dedicated to sustainability.
- Benefits: Enjoy 24/7 GP access, mental health support, fitness programmes, and exclusive employee perks.
- Why this job: Be part of a mission-driven company that values diversity and offers growth opportunities.
- Qualifications: Strong leadership, communication, and interpersonal skills are essential; initiative is key.
- Other info: Work in a vibrant environment with over 10,000 team members across the UK.
The predicted salary is between 36000 - 60000 £ per year.
LOCATION: Midlands
HOURS: 45 hours per week, 5 from 7
SALARY: Competitive
Job Objective & Responsibilities: To facilitate and control the standards of all support services supplied by ABM. Through competent leadership and management skills the Branch Manager will develop an effective team consistently meeting or exceeding the service needs of the Client.
Main Duties:
- General Duties
- To perform any specific investigations as may be requested by senior management
- Responsibility for the implementation of and the maintenance of the quality management systems
- Carrying out monthly quality assurance checks
- Meeting budgetary targets, monitoring financial plans with profit and loss information, strategic planning, setting key objectives
- The monitoring of expenditure and income against plan, credit control, control of all direct costs by the use of efficient methods of operation
- To ensure that all forecasts are achieved, to secure and implement, when necessary, price adjustments
- Responsibility for the review of cost efficient methods of operating, managing margin improvements by means of productivity
- To be responsible for all wage sheets submitted by Site/Contract/Branch/Regional Managers/Supervisors ensuring staff are paid correctly and all contracts adhere to set budgets on wages
- To authorise all materials requisitions ensuring they are set budgets and are on the Company’s approved list of materials
- Replying to customer queries, both orally and in writing, setting work targets for lower management
- Attending meetings both internally and with customers, on a monthly basis
- Responsibility for the recruitment of all Contract Managers, Site Managers and Site Supervisors
- To ensure that employment records are current, to carry out staff appraisals and to recommend candidates suitable for future development
- To ensure staff are employed in accordance with the Company’s employment procedures
- To ensure staff are trained in the duties for which they are employed
- To ensure that staff are aware of the Company’s Disciplinary and Grievance procedures and that the procedures are adhered to in all disciplinary cases
- Ensuring the Company’s Health and Safety procedures are practised by all employees
- To expand the revenue base, and the retention of existing profitable trade, seeking growth, successful conversion of competitive estimates, directly or indirectly helping with sales, prospecting, surveying, estimating and securing new trade
Person Specification:
- Essential
- Sound Leadership skills
- Good Communication skills
- Good Interpersonal skills
- Show initiative
- Aptitude to receive and deliver training
- Deal with customers both internal and external
- Be able to take responsibility
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our careers page.
ABOUT US
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Branch Manager employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Familiarise yourself with ABM's core values and services. Understanding their commitment to sustainability and integrated facility services will help you align your responses during interviews, showcasing how your leadership skills can contribute to their mission.
✨Tip Number 2
Prepare specific examples of how you've successfully managed teams and improved service delivery in previous roles. Highlighting your experience in quality management systems and financial oversight will demonstrate your capability to meet the responsibilities outlined in the job description.
✨Tip Number 3
Network with current or former employees of ABM on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Stay updated on industry trends related to facility management and business development. Being knowledgeable about current challenges and innovations in the sector will allow you to speak confidently about how you can drive growth and efficiency at ABM.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership skills and experience in managing teams. Include specific examples of how you've met or exceeded service needs in previous roles, as this aligns with the job's objectives.
Craft a Compelling Cover Letter: In your cover letter, address how your skills and experiences make you a perfect fit for the Branch Manager role. Mention your financial management experience and how you've successfully managed budgets and forecasts in the past.
Highlight Relevant Experience: When detailing your work history, focus on roles where you've had responsibilities similar to those listed in the job description, such as staff recruitment, training, and quality assurance checks. Use metrics to demonstrate your success.
Showcase Communication Skills: Since good communication is essential for this role, provide examples of how you've effectively communicated with both internal teams and external clients. This could include resolving customer queries or leading meetings.
How to prepare for a job interview at ABM
✨Showcase Your Leadership Skills
As a Branch Manager, strong leadership is crucial. Be prepared to discuss your previous experiences in leading teams, resolving conflicts, and motivating staff. Use specific examples to illustrate how you've successfully managed a team in the past.
✨Demonstrate Financial Acumen
Since financial management is a key responsibility, brush up on your knowledge of budgeting, profit and loss statements, and cost control methods. Be ready to explain how you've previously met budgetary targets and managed financial plans effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to quality assurance checks or customer queries. Think about how you would handle these situations and be ready to articulate your thought process.
✨Emphasise Communication and Interpersonal Skills
Good communication is essential for this role. Be prepared to discuss how you’ve effectively communicated with both internal teams and external clients. Highlight any experiences where your interpersonal skills led to successful outcomes.
