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- Tasks: Join our team as a Retail Customer Service Assistant, serving customers and managing stock.
- Company: bp retail is dedicated to being the top choice for mobility and convenience.
- Benefits: Enjoy competitive pay, online training, and a supportive team environment.
- Why this job: This role offers hands-on experience in a fast-paced setting with a focus on teamwork.
- Qualifications: No prior retail experience needed; just bring your passion for customer service!
- Other info: Temporary position lasting 6 weeks, open to applicants aged 16 and above.
Temporary Opportunities - Customer service assistant (6 week initial duration). We have opportunities for temporary team members to join our team.
About bp retail: We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What we are looking for: Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for:
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority.
- Serving our customers and operating the till.
- Preparing and serving beverage and food items from our Wild Bean Café.
- Stock management – from taking deliveries, to replenishing the store and stock rotation.
- Being proactive with supporting bp’s many offers, promotions and bp loyalty scheme.
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.
Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.
How to apply: To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
Applicants welcome from 16+
Retail Customer Service Assistant - Temporary employer: Advanced Web Ventures, LLC
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant - Temporary
✨Tip Number 1
Familiarise yourself with bp's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews or discussions, showing that you're a great fit for their team.
✨Tip Number 2
Highlight your teamwork skills in conversations or interviews. Since the role emphasises collaboration, sharing examples of how you've successfully worked in teams before can make you stand out as a candidate.
✨Tip Number 3
Be prepared to discuss your approach to customer service. Think of specific instances where you've gone above and beyond for a customer, as this will demonstrate your passion for providing excellent service.
✨Tip Number 4
Show enthusiasm for the fast-paced retail environment. Expressing your excitement about working in a dynamic setting can convey that you're ready to take on the challenges of the role and thrive under pressure.
We think you need these skills to ace Retail Customer Service Assistant - Temporary
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Customer Service Assistant position. Highlight your passion for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV is up-to-date and tailored to the role. Emphasise any relevant experience, even if it's not directly in retail, and showcase skills that align with customer service and teamwork.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at bp retail and how your skills can contribute to their team, especially in a fast-paced environment.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that your personal details are correct and that your CV and cover letter are attached properly.
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your ability to engage with customers and provide excellent service.
✨Highlight Teamwork Skills
Since this role involves working collaboratively in a fast-paced environment, be prepared to discuss examples of how you've successfully worked as part of a team. This could include school projects, group activities, or any previous job roles.
✨Familiarise Yourself with bp's Values
Research bp's values and mission before the interview. Understanding their commitment to safety and customer satisfaction will help you align your answers with what they are looking for in a candidate.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling difficult customers or managing stock. Be ready to discuss how you would approach these situations, demonstrating your problem-solving skills and proactive attitude.
