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For Companies At a Glance
- Tasks: Help customers find the right parts and deliver top-notch service daily.
- Company: Join a reputable franchised dealership in Canterbury with a vibrant team.
- Benefits: Enjoy a competitive salary, potential bonuses, and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Experience as a Parts Advisor in the motor trade is essential; communication skills are key.
- Other info: Work Monday to Friday with occasional Saturday shifts; great for building your career!
The predicted salary is between 23200 - 28800 £ per year.
Basic £29k, OTE £32k
Canterbury
Permanent/Full Time
Working Hours: Monday to Friday (8am – 5.30pm) / 1 in 2 Saturdays (8am – 1pm)
Our client, a franchised dealership in the Canterbury area, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more – please contact us today!
Duties & Responsibilities of a Parts Advisor:
- Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
- Helping and assisting in all aspects of the warehouse.
- Selling parts to retail and wholesale customers.
- Delivering exceptional customer service to external and internal customers.
- Assisting in stock checks.
- Maintaining a strong working relationship with the manufacturer.
- Discussing relevant promotions and offers to customers.
- Receiving, recording and allocating parts and consumables from suppliers.
Your Background & Skill:
- Proven experience as a Parts Advisor within the motor trade.
- Experience as a Parts Advisor within a main dealer is preferred.
- Experience of using Kerridge ADP Drive would be advantageous.
- Excellent communication skills.
- Ability to work towards deadlines.
- Committed to delivering excellent customer service.
- Confident and professional.
For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Parts Advisor employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Contact Detail:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by the dealership. This knowledge will help you engage confidently with customers and demonstrate your expertise during any discussions.
✨Tip Number 2
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Brush up on your customer service skills. Since delivering exceptional service is a key part of the role, consider examples from your past experiences that showcase your ability to handle customer inquiries effectively.
✨Tip Number 4
If you have experience with Kerridge ADP Drive, be prepared to discuss it in detail. If not, consider doing some research or training on it, as familiarity with this system could set you apart from other candidates.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor, especially within the motor trade. Include specific examples of how you've delivered excellent customer service and any relevant skills, such as using Kerridge ADP Drive.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with the role and express your enthusiasm for working with the dealership in Canterbury.
Showcase Relevant Experience: In your application, emphasise your proven experience in diagnosing customer needs and selling parts. Mention any previous roles where you maintained strong relationships with manufacturers or assisted in stock checks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for a customer-facing role.
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Know Your Parts
Familiarise yourself with the types of parts commonly used in the motor trade, especially those relevant to the dealership. Being able to discuss specific parts and their applications will demonstrate your expertise and confidence.
✨Showcase Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. This is crucial for a Parts Advisor, so be ready to explain how you handle customer inquiries and resolve issues effectively.
✨Understand the Role's Responsibilities
Review the job description thoroughly and be prepared to discuss how your experience aligns with the duties listed. Highlight your ability to manage stock checks and maintain relationships with suppliers.
✨Practice Communication
Since excellent communication skills are essential, practice articulating your thoughts clearly. You might want to role-play common scenarios you could encounter as a Parts Advisor, such as discussing promotions or assisting customers with their needs.
