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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Space NK, a leading beauty retailer known for innovative brands and community engagement.
- Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values creativity, inclusivity, and customer satisfaction.
- Qualifications: Strong communication skills and a passion for beauty are essential; leadership experience is a plus.
- Other info: This role is 30 hours per week at the Arndale Centre in Manchester.
The predicted salary is between 24000 - 36000 £ per year.
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you
- Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
- Able to understand and analyse commercial reports to drive business opportunities
- Able to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Values honesty and integrity in working relationships
- Able to manage change
- Flexible to meet rapidly changing priorities and deadlines
- Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
- Supporting the team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
- Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Actively identifying innovative opportunities to maximise the business
- Confidently analysing all available business reports to review weekly, monthly and yearly performance
- Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
- Coaching and developing the team to achieve their full potential
- Ensuring the store is maintained in line with Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.
Supervisor (30 hours) Retail · Arndale Centre, Manchester employer: Space NK Limited
Contact Detail:
Space NK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (30 hours) Retail · Arndale Centre, Manchester
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and innovations we offer will not only impress during your interview but also show your passion for the industry.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully motivated a team in the past. Highlighting your ability to coach and develop others will resonate well with our focus on a high-performing team.
✨Tip Number 3
Be ready to discuss how you analyse sales data and use it to drive business opportunities. Showing that you can interpret commercial reports effectively will align with our goal of maximising sales and profitability.
✨Tip Number 4
Prepare to talk about your experience in creating an inclusive work environment. We value diversity and inclusion, so sharing specific examples of how you've fostered a welcoming atmosphere will set you apart.
We think you need these skills to ace Supervisor (30 hours) Retail · Arndale Centre, Manchester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Focus: Emphasise your ability to deliver a 'customer first' experience in your CV and cover letter. Provide specific examples of how you've successfully managed customer interactions or improved customer satisfaction in previous roles.
Highlight Leadership Skills: Since the role involves coaching and motivating a team, make sure to include examples of your leadership experience. Discuss how you've developed team members or contributed to a positive team environment.
Demonstrate Analytical Abilities: Mention any experience you have with analysing commercial reports or driving business opportunities. Use concrete examples to illustrate how your analytical skills have positively impacted sales or performance in past positions.
How to prepare for a job interview at Space NK Limited
✨Show Your Passion for Beauty
Make sure to express your love for beauty products and brands during the interview. Share personal experiences or stories that highlight your enthusiasm, as this aligns with the company's focus on beauty discovery.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team to achieve targets or improved customer experiences, showcasing your ability to deliver a 'customer first' approach.
✨Understand Commercial Reports
Familiarise yourself with key performance indicators relevant to retail, such as sales targets and stock accuracy. Be ready to discuss how you would use data to drive business opportunities and improve team performance.
✨Communicate Clearly
Practice clear and concise communication, as strong communication skills are essential for this role. Be prepared to discuss how you would effectively communicate with both your team and external partners to enhance business opportunities.
