Housing Support Worker, Wembley, London

Location: Office is situated in Wembley, next to the Civic Centre, with services provided at participants\’ homes, in the Library & Food Bank hubs, in the community, and in local amenities such as libraries, coffee shops, and public spaces around Brent.

Shift Pattern: 37.5 hours per week, Monday to Friday. Shift rotas vary between 08:00 – 16:00, 09:00 – 17:00, and 10:00 – 18:00.

About the Housing Support Worker position:

We are seeking a Housing Support Worker to make a real difference in people\’s lives! Join our vibrant team in Wembley to support individuals with complex needs on their journey toward recovery, reablement, and independence within a compassionate, trauma-informed environment.

This role involves delivering high-quality, person-centered support to vulnerable adults at risk of homelessness, with support needs including:

• Single homeless individuals aged 18 to 60
• Socially excluded individuals
• People with substance misuse issues
• Individuals with low-level mental health needs

You will create tailored support plans, provide practical interventions, empower participants to overcome challenges, develop life skills, and achieve personal goals. Collaboration with various organizations for signposting and support is also essential. Join us in empowering people to reach their full potential!

What we\’re looking for:

• Understanding of the support needs faced by individuals with complex needs
• Experience working with people from diverse backgrounds or sector knowledge
• Intermediate IT skills, including proficiency with Microsoft Office and other software
• Flexibility to adapt working patterns based on service and resident needs
• Understanding of social and societal marginalization of individuals with complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Additional information:

Please refer to the JDPS attached for detailed vacancy information and key criteria.

What we offer:

• 25 days annual leave (full-time), increasing with service
• Training and development opportunities, including courses and progression plans
• Employee Assistance Programme with counselling services
• Reflective Practice sessions with external therapists to support mental health and wellbeing
• Blue Light Discount Card eligibility
• Life Assurance Scheme
• Annual Staff Awards
• Be part of an organization committed to improving lives through good care and support
• Join a mission-driven organization building partnerships to support recovery, reablement, and resettlement

We are dedicated to Equity, Diversity, and Inclusion (EDI). We value diverse backgrounds, perspectives, and experiences, and actively promote inclusivity through staff ambassadors. We encourage applications from all backgrounds, especially those with lived experience. We approach issues with empathy and sensitivity.

Please note that the job advert may close early due to ongoing application screening. We recommend applying promptly.

As part of our process, an enhanced DBS check is required; some roles may need additional vetting. We are an inclusive employer and welcome applicants from all backgrounds. For questions or support with your application, please contact us at recruitment@socialinterestgroup.org.uk or call 020 3668 9270 for assistance.

Additional details on policies, benefits, and privacy can be found on our website.

Unfortunately, we cannot provide sponsorship. Please ensure you have the right to work in the UK before applying.

Operations – Frontline: Care And Support

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