Branch Administrator

Branch Administrator

Peterhead Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Branch Administrator, supporting our team with various administrative tasks.
  • Company: Cornerstone has over 40 years of experience in providing tailored care and support services.
  • Benefits: Enjoy a full-time role with a supportive team and opportunities for personal growth.
  • Why this job: Be part of a friendly, fast-paced environment making a real difference in people's lives.
  • Qualifications: Experience in admin roles, confidence with Microsoft Office, and excellent communication skills required.
  • Other info: Work Monday to Friday in our Peterhead office; interviews on 5th March 2025.

The predicted salary is between 28800 - 43200 £ per year.

Are you an experienced, friendly Administrator looking for a fresh new full-time role for 2025? You’re in luck! We’re now on the lookout for a friendly, efficient and reliable new colleague to join our amazing team in Peterhead as a Branch Administrator on a full-time (39 hours per week) basis.

The Role

As Branch Administrator, you’ll provide administrative support to our Aberdeenshire North branch colleagues to ensure that we operate in an efficient, effective and person-centred way. This is a fast-paced, customer-facing role and you’ll act as a central point of contact within our branch, coordinating a wide range of administrative tasks, including:

  • Supporting our services and Branch Leader with administrative tasks
  • Processing incoming and outgoing mail
  • Banking & finances
  • Minute-taking
  • Managing, archiving and retrieving staff files
  • Protecting Vulnerable Groups (PVG) applications
  • Ensuring that colleagues are adequately supported and equipped to work within the branch, e.g., provision of ID badges, access to relevant Teams channels, allocating devices and other necessary equipment as appropriate
  • Scheduling and planning meetings
  • Answering the telephone
  • Promoting and contributing to setting up, arranging and organising fundraising events.

Please see our role profile for a full list of role responsibilities.

About You

What we’ll need you to bring:

  • Experience in providing administrative support in a customer-facing role
  • Confidence in the use of Microsoft packages (including Outlook, Word, and Excel)
  • Excellent written and verbal communication skills
  • The ability to prioritise your workload and work independently
  • Great problem-solving skills with a positive can-do attitude and approach
  • Excellent attention to detail
  • Confidence to communicate with colleagues, customers, and stakeholders at all levels

Shift patterns

This role will involve working in our Peterhead office during office hours Monday-Friday.

About Cornerstone

With over 40 years’ experience delivering great care and support, Cornerstone provides tailored, individual packages of care which focus on enabling people with a variety of needs, including learning disabilities, physical disabilities, autism, and complex care needs, to live the best possible life. We offer a truly personalised service. We work closely with the people we support, and their families, to determine priorities and to set goals. We are flexible in our care provision and will discuss what we can do to make the biggest difference to the lives of the people we support.

Sound interesting? Then what are you waiting for? Apply today, we can’t wait to hear from you!

Shortlisted candidates will be invited to an interview on Wednesday 5th March 2025. Successful candidates will be required to go through a standard Disclosure check through Disclosure Scotland.

Branch Administrator employer: Cornerstone

At Cornerstone, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture in Peterhead. As a Branch Administrator, you'll enjoy a fulfilling role with opportunities for personal and professional growth, all while contributing to meaningful care services that make a real difference in people's lives. Our commitment to employee well-being is reflected in our flexible working arrangements and the chance to engage in community-focused initiatives, ensuring you feel valued and empowered in your career.
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Contact Detail:

Cornerstone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Administrator

✨Tip Number 1

Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of banking, minute-taking, and managing staff files will help you demonstrate your readiness for the role during the interview.

✨Tip Number 2

Brush up on your Microsoft Office skills, especially in Outlook, Word, and Excel. Being able to showcase your proficiency in these tools can set you apart from other candidates and show that you're prepared for the demands of the job.

✨Tip Number 3

Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. This will highlight your ability to prioritise and work independently, which are key qualities for the Branch Administrator role.

✨Tip Number 4

Research Cornerstone and their approach to care and support. Being knowledgeable about the company’s values and services will allow you to align your answers with their mission during the interview, making you a more appealing candidate.

We think you need these skills to ace Branch Administrator

Administrative Support
Customer Service Skills
Microsoft Office Proficiency
Excellent Written Communication
Excellent Verbal Communication
Time Management
Problem-Solving Skills
Attention to Detail
Organisational Skills
Meeting Coordination
Telephone Etiquette
File Management
Ability to Work Independently
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in administrative support, especially in customer-facing roles. Emphasise your proficiency with Microsoft packages and any relevant skills that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your friendly and efficient nature. Mention specific examples of how you've successfully managed administrative tasks in previous roles and how you can contribute to the team at Cornerstone.

Highlight Relevant Experience: In your application, focus on your problem-solving skills and attention to detail. Provide examples of how you've prioritised workloads and supported colleagues in past positions, as these are key aspects of the Branch Administrator role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.

How to prepare for a job interview at Cornerstone

✨Show Your Administrative Skills

Be prepared to discuss your previous experience in administrative roles. Highlight specific tasks you've handled, such as managing files, processing mail, or coordinating meetings, to demonstrate your capability in a fast-paced environment.

✨Familiarise Yourself with Microsoft Packages

Since the role requires confidence in using Microsoft Outlook, Word, and Excel, brush up on these tools before the interview. Be ready to provide examples of how you've used them effectively in past positions.

✨Demonstrate Your Communication Skills

As this is a customer-facing role, practice articulating your thoughts clearly and confidently. Prepare to share examples of how you've successfully communicated with colleagues and customers in previous jobs.

✨Emphasise Problem-Solving Abilities

Think of instances where you've encountered challenges in your work and how you resolved them. This will showcase your positive can-do attitude and ability to handle issues independently, which is crucial for the Branch Administrator role.

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