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- Tasks: Lead and mentor the QA team, oversee QA lifecycle, and manage release processes.
- Company: Join a growing tech company based in Brighton, focused on quality and service delivery.
- Benefits: Enjoy hybrid working, competitive salaries, and a comprehensive benefits package.
- Why this job: Shape a critical function, drive operational excellence, and foster a culture of continuous improvement.
- Qualifications: 5+ years in QA and release management, with strong leadership and communication skills.
- Other info: This role offers a unique opportunity to work closely with senior leadership.
The predicted salary is between 43200 - 72000 £ per year.
We have an excellent opportunity for an experienced and strategic leader to establish and spearhead our clients QA and Service Delivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to drive operational excellence and contribute significantly to the success of the business.
Our client's office is based in Brighton, and this is a hybrid working role. As well as very competitive salaries, our client offers a comprehensive benefits package.
Key Responsibilities:- Quality Assurance Management
- Lead and Mentor the QA team
- Oversee all aspects of the QA lifecycle, including test planning, design, automation, and reporting
- Implement and enhance QA methodologies
- Collaborate closely with Product and Development teams to integrate QA
- Release Management
- Lead and manage the release management process
- Implement and manage release gateways and sign-off procedures to ensure stakeholder agreement
- Develop and maintain release schedules, communication
- Coordinate release activities across multiple teams like Development, QA, Infrastructure, Product to ensure smooth execution
- Strategic Leadership
- Develop and implement a cohesive strategy for QA and Release Management
- Drive a culture of quality and continuous improvement across the company
- Define and champion best practices, processes, and tooling to optimize the efficiency and effectiveness of QA and release operations
- Proven experience within QA and release management with at least 5 years in a Management or Leadership role
- Strong understanding of QA Methodologies, tools, and best practices
- Proven ability to define, implement and improve processes
- Excellent leadership, communication and interpersonal skills
- Ability to work effectively within a fast-paced environment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service Delivery and QA
✨Tip Number 1
Network with professionals in the QA and Service Delivery field. Attend industry events, webinars, or local meetups to connect with others who may have insights into the role or even know about openings at our company.
✨Tip Number 2
Research our company's culture and values. Understanding what we stand for will help you align your approach and demonstrate how your leadership style can enhance our service delivery and QA functions.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented QA methodologies and led teams in previous roles. Highlighting your strategic thinking and problem-solving skills will show us that you're ready for this pivotal position.
✨Tip Number 4
Familiarise yourself with the latest trends and tools in QA and release management. Being knowledgeable about current best practices will not only impress us but also demonstrate your commitment to continuous improvement.
We think you need these skills to ace Head of Service Delivery and QA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in QA and release management. Focus on leadership roles and specific achievements that demonstrate your ability to drive quality and continuous improvement.
Craft a Compelling Cover Letter: In your cover letter, express your passion for quality assurance and service delivery. Mention how your strategic vision aligns with the company's goals and how you can contribute to their success.
Showcase Relevant Skills: Emphasise your understanding of QA methodologies and tools. Provide examples of how you've implemented best practices in previous roles, particularly in fast-paced environments.
Highlight Leadership Experience: Since this role requires strong leadership skills, detail your experience in mentoring teams and driving operational excellence. Use specific examples to illustrate your impact on team performance and project outcomes.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Leadership Skills
As a Head of Service Delivery and QA, your leadership abilities will be under scrutiny. Prepare examples of how you've successfully led teams, mentored individuals, and driven strategic initiatives in previous roles.
✨Demonstrate Your QA Expertise
Be ready to discuss specific QA methodologies and tools you have implemented. Highlight your experience with test planning, automation, and reporting, as well as any improvements you've made to QA processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in QA and release management, and how you overcame them while ensuring stakeholder satisfaction.
✨Emphasise Collaboration Skills
This role requires close collaboration with various teams. Be prepared to discuss how you've worked effectively with product and development teams in the past, and how you plan to foster a culture of continuous improvement across departments.
