Production Manager

At Strategic Agenda , we empower clients to create meaningful content that inspires action. From global campaigns addressing climate change to translating flagship UN reports, we provide comprehensive communications, content, and capacity-building services to organizations making the world a better place. Our clients include the United Nations and other global organizations working at the forefront of change.

Your role

As a Production Manager, you'll lead both multi-disciplinary projects and a team of project managers, to ensure we continue to deliver excellence to our clients.

Key responsibilities:

Team leadership:

• Collaborate with management to establish KPIs for the project management team.
• Ensure the team consistently meets or exceeds service delivery targets.
• Provide guidance, support, and mentorship to team members.

Client account management:

• Ensure client satisfaction by delivering outstanding service and exceeding expectations.
• Serve as the primary point of contact for clients, building and maintaining strong relationships.

Project coordination:

• Plan, set up, and oversee resources and deliverables for diverse projects, from global advocacy campaigns to developing cutting edge software.
• Manage multiple priorities effectively in a fast-paced environment.

Data-driven decision making:

• Generate and analyze reports to monitor project performance, margins, and budgets.
• Use data insights to support and optimize team performance.

What you’ll bring:

• Proven experience in managing multi-disciplinary projects in an international or fast-paced setting.
• Exceptional organizational and problem-solving skills, with an eye for detail.
• Strong interpersonal and communication skills, capable of maintaining high client satisfaction.
• A proactive and results-oriented mindset with a passion for delivering excellence.
• Familiarity with data analysis and project management tools.
• Previous experience in content, translation, or communications projects is a plus.

Why work with us?

• Make an impact – From broadening the global reach of the latest research on climate change to producing videos on combating poverty, the projects you will manage have a direct impact on making the world a better place
• Variety – We do lots of things well, so you will lead a variety of projects being delivered in many locations. Your typical day might range from helping to plan a trip to the Madagascan rainforest to film a documentary, to managing the launch of a global UN report on climate change.
• Progression – We’re a small company with mighty ambitions so you’ll have a chance to progress if you’re ambitious, have bright ideas and can help the company grow.
• Office environment – We offer a supportive and collaborative environment that values innovation and excellence.

What we need from you

• Positive and confident personality with a can-do attitude
• A great problem-solver
• Experience of working in a fast-paced project management environment
• Commercial sense and negotiation skills
• Highly organised and very good with detail
• Excellent client management skills – cultural sensitivity is a must
• Excellent interpersonal and communication skills
• Able to work independently, take decisions and use your initiative
• Willingness to pitch in and help

Nice to have:

• Experience in the not-for-profit/development sector or a strong desire to work in this sector and a clear understanding of its challenges and rewards
• Second language

Salary and benefits:

£35,000 – £40,000 per annum (depending on experience) plus a range of benefits including:

• Bonus scheme (depending on company and personal performance)
• Training support
• 30 days holiday
• Free yoga in the building
• Health cash plan