Enterprise Renewal Manager

Job Description

We are looking for an Enterprise Renewal Manager to join our growing global team at Sectigo.

Job Description

We are looking for an Enterprise Renewal Manager to join our growing global team at Sectigo.

The Enterprise Renewal Manager delivers an exceptional customer experience at the time of renewal while creatively solving complex customer challenges, executing quarterly renewals goals through research, negotiation and management of subscription renewal quotes and contracts for our customers at Sectigo.

This is a full-time position working in the hybrid model and at least 3 days a week from our London office.

This is an individual contributor role, reporting to the Director, Global Renewals.

Here are the core functions, responsibilities, and expectations for this role:

• Manage a portfolio of client renewals end-to-end, identifying and helping mitigate roadblocks at an early stage, ensuring successful, on-time, execution of processes and contract execution.
• Partner with colleagues in customer success and sales teams to provide seamless support during renewals – especially in those renewal cycles that include expansion or add-on opportunity.
• Identify and manage client stakeholders and build and maintain relationships with key individuals.
• Review and understand contract terms and conditions, work closely with the finance and legal departments to ensure contracts are compliant, and manage contractual documentation.
• Identify commercial opportunities to increase Customer’s utilization of our platform and work with the sales team to take advantage of any opportunities.
• Pro-actively collect, analyze and share customer feedback with colleagues in the professional services, sales, and R&D teams.
• Super user of Salesforce and LinkSquares to manager our CPQs through the renewal process.
• Support the growth and further development and automation of renewal processes for the business.
• Manages end-to-end forecast under your territory portfolio of client renewals.
• Mitigating down sales and maintaining a strong baseline and increasing renewals.
• Design and implement a data-driven sales plan that achieves revenue growth targets.
• Define repeatable processes and playbooks to scale revenue growth and maximize sales efficiency.
• Accelerate customer usage, adoption, and satisfaction while developing long-term strategic relationships with key accounts.
• Develop presentations that clearly and concisely illustrate the value of our solutions to prospects and key stakeholders.
• Coordinate sales efforts collaboratively with Product, Marketing and Legal teams.
• Use Salesforce to manage all aspects of a sales pipeline and provide accurate forecasts on a weekly basis.
• Other duties as assigned and related to the nature of this role and company initiatives.

Qualifications

Education:

• Bachelor’s degree in Marketing, Communications, Business or related discipline is strongly preferred.

Experience

• Minimum of 3 years of sales portfolio management experience selling software solutions.

Ideal Candidate Profiles, Talents, And Desired Qualifications

• Demonstrated ability to credibly and effectively communicate, present and influence at all levels of the organization, including executive and C-level.
• Ability to collaborate and work effectively with cross-functional teams.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Demonstrated ability to successfully manage a sales pipeline and forecast accurately to executives.
• Proactive and results-oriented with a track record of achieving sales and revenue targets.
• Familiarity with CRM systems (Salesforce preferred) and sales management tools.
• Excellent communication, negotiation, and presentation skills.
• Comfortable working in a fast-paced entrepreneurial environment base.

Additional Information

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Software Development

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