Ambulance Dispatcher - Exeter

Job Summary

Opportunities have arisen within South Western Ambulance Service in the Clinical Hubs for Dispatchers. The successful candidates will be integral members of the 999 control room team with responsibility for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.

Working Pattern

Part‑time hours will be considered through the flexible working application.

Shift Pattern

The role is 24/7 365 days a year and we work shifts to achieve this. Please visit the additional information for an example shift pattern.

Assessment Centre

All shortlisted candidates will be invited to attend an assessment centre, date TBC.

Unsocial Hours

• Unsocial will be paid under Section 2 of NHS Terms and Conditions. Please see attached A4C Handbook for more details.

Your background

• 4 GCSEs at C grade or above, including English (or equivalent)
• Good keyboard skills
• Good oral communication skills
• The ability to be tactful and diplomatic as required is also necessary
• Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays)
• Ability to work calmly under pressure

What We Can Offer You

• Starting salary of £26,530
• Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)
• Generous NHS Pension Scheme
• 27 days annual leave plus additional bank holiday leave allocated
• Access to the trust staying well service, offering emotional support such as counselling specialist trauma work and a range of other advice and information services offered through statutory and voluntary agencies.
• Significant career progression opportunities within the Clinical Hub and wider trust.

For more information on this role, please watch the following video https://vimeo.com/742557522/ff44b2ea37

Location and City Context

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five‑year strategy which has continually improving patient care at its very core.

For further details / informal visits contact: Name: HR Services Job title: HR Services Email address: HRservices@swast.nhs.uk Telephone number: 0300 3690 360