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- Tasks: Support and monitor network infrastructure, troubleshoot issues, and implement changes.
- Company: Join CME Group, a leading global markets company based in Belfast.
- Benefits: Enjoy a hybrid work model, generous pension contributions, private medical cover, and gym membership.
- Why this job: Be part of a dynamic team ensuring platform stability and delivering top-notch service to clients.
- Qualifications: Extensive NOC experience, networking technologies knowledge, and CCNP certification required.
- Other info: Work in a fast-paced environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
The Network Operations Engineer III will be responsible for supporting CME's network infrastructure through monitoring, troubleshooting, and change implementation using industry standard best practices. The Network Operations Engineer III will ensure the ongoing operation of service to end users and customers by ensuring that service is operated within agreed service levels, and in alignment with agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders.
Key Responsibilities:
- Acts as first responders, helping to organize and control incident response.
- Provides admission control for technical implementations.
- Day-to-day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs, and quality standards are met.
- Handling complex technical support issues.
- Ability to support network faults to conclusion in a multi-vendor, multi-appliance infrastructure.
- Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests.
- Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates).
- Maintain a positive attitude and a high level of customer service at all times.
- Contribute to the overall development of the operational systems and processes.
Skills & Experience:
Essential:
- Extensive experience in a fast-paced, enterprise NOC role (minimum L2/L3 experience).
- Extensive experience of networking technologies, including routing, switching, firewalls, and load balancing through advanced knowledge of:
- R/S: OSPF, BGP, TCP/IP, L2 architectures.
- Multicast: PIM-SM, MSDP, AnyCastRP.
- Security: Firewalling, ACLs, industry best practice, Internet architectures.
- Load Balancing: F5 LB, iRules, persistence, etc.
- VPN: IPSec and SSL.
- Wireless: standards, security, radio placement, etc.
Desirable:
- Cisco certification.
- Fortinet certification.
- Palo Alto certification.
- Aruba certification.
Benefits:
- Annual Discretionary Bonus
- Generous CME Group Pension Contribution
- Comprehensive Bupa Private Medical Cover
- Private Dental Cover
- Mental Health Cover
- Annual gym membership contribution
- 25 Days Holiday allowance
Contact Detail:
CME Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Ops Engineer III
✨Tip Number 1
Familiarise yourself with the specific networking technologies mentioned in the job description, such as OSPF, BGP, and firewall management. Being able to discuss these technologies confidently during your interview will demonstrate your expertise and readiness for the role.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of specific examples from your past experience where you successfully handled complex technical issues. This will help you illustrate your ability to manage incidents effectively, a key responsibility of the role.
✨Tip Number 4
Stay updated on the latest trends and best practices in network operations and security. Being knowledgeable about current industry standards will not only impress your interviewers but also show that you are proactive and committed to continuous learning.
We think you need these skills to ace Network Ops Engineer III
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in network operations, particularly in NOC roles. Emphasise your knowledge of networking technologies and any relevant certifications like CCNP.
Craft a Strong Cover Letter: In your cover letter, explain why you're a great fit for the Network Ops Engineer III role. Mention specific experiences that demonstrate your ability to handle complex technical support issues and your familiarity with industry best practices.
Showcase Relevant Skills: When detailing your skills, focus on your expertise in routing, switching, firewalls, and load balancing. Highlight your experience with specific technologies mentioned in the job description, such as Cisco, Fortinet, and Palo Alto.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at CME Group
✨Showcase Your Technical Expertise
Be prepared to discuss your extensive experience with networking technologies. Highlight specific examples of how you've handled routing, switching, and firewall issues in previous roles, especially in a fast-paced NOC environment.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your troubleshooting abilities. Prepare to explain your thought process when resolving complex technical support issues, particularly in multi-vendor environments.
✨Familiarise Yourself with Industry Standards
Make sure you understand ISO and ITIL standards, as well as best practices in network operations. Being able to discuss how these frameworks apply to your work will show your commitment to maintaining high service levels.
✨Emphasise Team Collaboration
Since the role involves working closely with other IT teams and vendors, be ready to share examples of successful collaborations. Highlight your ability to maintain a positive attitude and provide excellent customer service during challenging situations.
