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- Tasks: Coordinate and maintain CRM processes to enhance Sales Operation Excellence.
- Company: Join a global healthcare leader committed to diversity and sustainability.
- Benefits: Enjoy flexible working options and resources for personal and professional growth.
- Why this job: Be part of a supportive community that values your unique contributions and fosters innovation.
- Qualifications: No specific experience required; just a passion for data accuracy and teamwork.
- Other info: This is a 12-month fixed-term contract with opportunities for learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
You will be responsible for helping to coordinate, maintain and drive Sales Operation Excellence, with the development of CRM processes and tools to support GB&I Healthcare sales.
Your Role:- You will work closely with the CRM Manager, Sales Managers and Business Line Managers to drive Sales Operational Excellence.
- You will be responsible for maintaining appropriate levels of data quality to support accurate business reporting from the Funnel.
- You will identify and correct inaccurate data within the CRM system.
- You will provide helpdesk support for all CRM system related queries, with a view to resolving in a timely manner. This will include liaising with overseas central support function as required.
- You will support the sales Funnel Review Calls and update Opportunities as required.
- You will support the Regional Sales Managers as a “CRM Buddy.”
CRM Administrator employer: ITH Icoserve
Contact Detail:
ITH Icoserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Administrator
✨Tip Number 1
Familiarise yourself with CRM systems commonly used in the healthcare sector. Understanding tools like Salesforce or HubSpot can give you an edge, as you'll be able to demonstrate your knowledge during discussions with our team.
✨Tip Number 2
Network with professionals in the healthcare sales field. Attend industry events or join relevant online forums to connect with others who might share insights about the role and the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience with data management and quality assurance. Be ready to provide examples of how you've maintained data integrity in previous roles, as this is crucial for the CRM Administrator position.
✨Tip Number 4
Showcase your problem-solving skills by thinking of scenarios where you successfully resolved CRM-related issues. This will highlight your ability to support the sales team effectively and demonstrate your proactive approach.
We think you need these skills to ace CRM Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the CRM Administrator position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Skills: Emphasise your skills in data management, CRM systems, and sales operations. Provide specific examples of how you've successfully maintained data quality or supported sales teams in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your ability to contribute to Sales Operation Excellence. Mention your adaptability and willingness to learn, as well as your commitment to supporting diverse teams.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a CRM Administrator role.
How to prepare for a job interview at ITH Icoserve
✨Understand the CRM Landscape
Familiarise yourself with the specific CRM tools and processes used by the company. Research their current systems and be prepared to discuss how your experience aligns with their needs.
✨Showcase Your Data Management Skills
Be ready to provide examples of how you've maintained data quality in previous roles. Highlight any experience you have with identifying and correcting inaccuracies, as this is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding CRM-related queries. Think of scenarios where you've successfully resolved issues and be ready to share those experiences.
✨Emphasise Team Collaboration
Since the role involves working closely with various managers, demonstrate your ability to collaborate effectively. Share examples of how you've worked in teams to drive operational excellence in past positions.
