Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations and create unforgettable experiences for residents.
- Company: Join a company that builds innovative spaces for students and communities.
- Benefits: Enjoy flexible working hours and a dynamic work environment.
- Why this job: Make a real difference in residents' lives while showcasing your creativity.
- Qualifications: Passionate about customer service, creative, organized, and a natural leader.
- Other info: Be part of a vibrant community and help shape an exceptional living environment.
The predicted salary is between 30000 - 42000 £ per year.
Community Manager (Flexible Workspace) – B Corp Certified business
Up to £33k
DiSRUPT Agency are partnering with a luxury brand offering stunning commercial spaces for companies to work and enjoy themselves, they host company events, networking opportunities and a high-end location to socialise and work remotely.
The Community Manager will be the primary point of contact and “go to” for the Community and all member day to day needs, supporting the delivery of member engagement and happiness. You will also support the Senior Community Manager (SCM) and Regional Operations Manager (ROM) in creating an environment where our members can thrive, providing exceptional service to all that use our spaces.
You must be passionate about people, obsessed with organisation and in delivering a 5* customer service experience to everyone you meet.
You will deliver this by:
- To be the primary point of contact and “go to” for the Community and all member day to day needs, supporting the delivery of member engagement and happiness.
- To support the Senior Community Manager (SCM) and Regional Operations Manager
- (ROM) in creating an environment where our members can thrive, providing exceptional service to all that use our spaces.
- Managing the move in process and onboarding for new members; working with the Senior Community Manager to onboard new members in line with ‘Member Inspiration’ KPI and agreed SOPs
- Work with SCM (and Membership & Events Manager where needed) to deliver the member engagement programme
- Ensure wellbeing initiatives are delivered for members with agreed partners/providers
- Support the Marketing team in the delivery of the Amplification Studio offering to members
- Maximise opportunities to connect members with each other.
- Work alongside the Marketing team to grow social media engagement
- Enrol members on to our Mission Lit and Why B programmes
- Undertake local community engagement i.e., local brand outreach to develop a portfolio of discounts and benefits for members
- Responsible for ensuring that members are using and engaging with the app and the portal and is updated to ensure data capture/reporting is accurate
- Ensure the CRM (Customer Relationship Management) i.e., OfficeRnD and HubSpot are up to date to ensure reporting is accurate.
- Manage the CA, ensuring all member communication including the weekly newsletter and updates are created and scheduled
- Conduct tours/viewings in a timely manner
- Develop an understanding of competitors (their movements) in the local area of your site
Skills & Experience Required:
- Demonstrable experience in developing and building an engaged member community and providing exceptional member experiences
- Demonstrable experience of having worked in the co-working, events, luxury retail and hospitality (including boutique hotel) and/or members club sectors.
- Prior experience of working in a start-up/SME and/or purpose driven business.
- Line/team management experience
What you’ll get:
- 25 days annual leave plus bank holidays
- Access to Betterspace, a mental health platform founded to give people the freedom to choose the best way to look after their mental health at work.
- 2 working days each year to volunteer for a charity
- Perks you choose through Lumina – from the Cycle to Work Scheme and gym membership, to medicash and additional pension contributions
- Membership to all of our work and clubspaces – meaning you will always have an amazing space from which to work
- Unlimited free coffee, tea and fresh fruit, plus a monthly lunch for the team in each site.
- Every employee receives a hard copy of our book, plus training on how to talk about it's contents from author, Richard Johnson
- Annual all-company meet-ups, and bi-annual regional meet-ups, as well as site-specific events and socials
- Personal development plan
- Values-driven culture
Our client cultivates a culture of action and look for passionate, kind, and collaborative people to join their ship.
Community Manager employer: DiSRUPT Recruitment Agency | B Corp
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager
✨Tip Number 1
Familiarize yourself with the local student community and the universities in the Brent Cross area. Understanding their needs and preferences will help you tailor your approach and demonstrate your commitment to creating a vibrant resident experience.
✨Tip Number 2
Showcase your event planning skills by brainstorming unique and engaging activities that could resonate with students. Prepare a few ideas to discuss during the interview, highlighting how they can foster community and connection among residents.
✨Tip Number 3
Emphasize your leadership style and how you motivate teams. Be ready to share examples of how you've successfully led a team in the past, focusing on your ability to inspire and develop others.
✨Tip Number 4
Research the key performance indicators (KPIs) relevant to property management and be prepared to discuss how you would approach meeting and exceeding these targets. This shows your understanding of the operational excellence required for the role.
We think you need these skills to ace Community Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Community Manager position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as being customer-focused and a natural leader.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your previous roles in community management, event planning, and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating extraordinary resident experiences. Include specific examples of how you've successfully built community relationships or led teams in the past.
Highlight Your Creativity: Since the role requires creativity and resourcefulness, make sure to mention any innovative ideas you have for events or programs that could enhance the resident experience. This will demonstrate your proactive approach to the role.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Show Your Passion for Community Building
Make sure to express your enthusiasm for creating engaging and inclusive environments. Share specific examples of how you've successfully fostered community connections in previous roles.
✨Demonstrate Your Leadership Skills
Prepare to discuss your leadership style and how you motivate and mentor your team. Highlight any experiences where you've led a team to achieve goals or overcome challenges.
✨Be Ready with Creative Ideas
Since the role requires creativity, come prepared with fresh ideas for events and activities that could enhance resident experiences. This shows your proactive approach and resourcefulness.
✨Understand Operational Excellence
Familiarize yourself with property management best practices. Be ready to discuss how you would ensure safety compliance and meet KPIs, as well as your experience with recruitment and onboarding.
